Senior Email Developer

Senior Email Developer

Department: Digital Strategy

Application Requirements

Please ensure your application includes your resume and cover letter, including three work samples representing the breadth of your email development experience, as incomplete applications will not be considered.

Overview

As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which comprises the faculty, students, and staff that make the university a prime place to learn, grow, and succeed.

USC Communications is seeking a Senior Email Developer to join its team. The Communications team sets the strategic communications vision and marketing strategies that promote the campus community’s innovative accomplishments, builds a strong brand identity and nurtures the University’s reputation among its vast constituencies.

Reporting to the Senior Director of Digital Strategy, the Senior Email Developer will design, develop and deliver a variety of responsive and mobile-first HTML emails supporting University Advancement and USC Alumni Association engagement and outreach.

The ideal candidate is an experienced email development expert with strong front-end and back-end skills. They will have expertise in designing and developing responsive, mobile-first HTML emails that support the engagement and outreach efforts. This person should have a strong technical understanding of email segmentation, A/B testing and performance tracking.

Job Responsibilities:

• Optimizes email performance through tracking, assessment and partnership with team content and creative managers. Leads email segmentation, testing and reporting.

• Maintains day-to-day email production and editorial calendars and provides weekly, monthly and ad hoc email reporting.

• Develops responsive, mobile-first and brand-compliant HTML emails to support engagement and outreach efforts originating from University Advancement and the USC Alumni Association.

• Manages segmentation, A/B testing, tracking, assessment and reporting for advancement and USC Alumni Association email campaigns and deliveries.

• Performs other duties, as assigned.

This is a hybrid position under our current work arrangement plan, with the expectation of on-site presence in our offices in the USC Tower located adjacent to campus in downtown Los Angeles.

Minimum Qualifications:

• Bachelor’s degree.

• Combined 4 years of experience as substitute for minimum education.

• Understanding and strong technical knowledge of and experience with object-oriented design, web servers, web applications and programming languages, web content management systems, search engine optimization, and usability engineering.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Core Values: integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

Preferred Qualifications:

• 5 years of experience.

• Experience with front-end and back-end website design.

Salary and Benefits

The salary range for this position is $102,576.72 - $134,044.39. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. 

USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions once you meet Program's eligibility; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events.

Minimum Education: Bachelor's degree, Combined work experience and education as equivalent
Minimum Experience: 4 years
Minimum Field of Expertise: Understanding and strong technical knowledge of and experience with object oriented design; Web servers; Web applications and programming languages; Web content management systems, search engine optimization, and usability engineering.

USC is a smoke-free environment

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.

• Read USC’s Clery Act Annual Security Report
• Affirmative Action and Equal Opportunity Plan
• Pay Transparency Non-Discrimination
• USC is an E-Verify Employer
• Digital Accessibility

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:

https://wd5.myworkday.com/usc/d/inst/1$9925/9925$117227.htmld