Senior Engineering Manager, Developer Experience

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

You are an experienced engineering leader with a passion for creating platforms that enhance the developer experience. You have a deep understanding of the technical needs developers face, particularly in areas like API integration, identity management, and scalable frameworks. Your track record includes building platforms that allow developers to easily onboard, integrate, and extend product functionality. You’ve led teams of 10 or more engineers, successfully delivering complex, developer-focused projects on time and with high quality.

You are equally excited about software development and people development. You provide clear, actionable feedback on technical designs, are an advocate for improving developer workflows, and can contribute directly to development when needed.

What You'll Do and How You'll Make an Impact

• Lead, support, and mentor multiple teams of Software Developers and QA Engineers, with a focus on delivering a top-tier developer experience;
• Own performance management for your team, including setting and guiding OKRs, conducting performance reviews, and providing career coaching;
• Manage project plans spanning multiple teams, including cross-functional collaborations, to ensure on-time, high-quality delivery;
• Set and champion the technical vision for the Developer Experience group, with a focus on building developer-facing features like identity management, federated APIs (e.g., GraphQL), and comprehensive developer documentation and onboarding;
• Work with other engineering managers and technical leads to drive adoption and integration of platform products, ensuring developers have the tools they need to succeed;
• Coach engineers by reviewing technical designs and code, conducting technical talks, and advocating for best practices in developer experience and API design;
• Stay hands-on with the team by contributing to non-critical path code improvements and maintaining a deep understanding of the platform’s technical landscape.

What You’ll Need

• 8+ years of solid engineering experience, with 3+ years of experience leading software development teams;
• Proven experience managing teams of 10+ developers and delivering developer-focused products such as APIs, identity management solutions, or developer tooling;
• Strong technical expertise in back-end and front-end development technologies, including Java, Node.js, SQL, and API frameworks like GraphQL;
• Solid understanding of developer experience best practices, including API design, authentication, onboarding, and documentation;
• Excellent communication skills in English, both oral and written, with the ability to engage both technical and non-technical audiences;
• Familiarity with Agile development processes and cross-functional collaboration;
• Bachelor’s or Master’s degree in Computer Science, or equivalent technical experience.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

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