Senior HR Manager

Who are we?

MyBabbo’s goal everyday is to leave a meaningful impact on the people we serve.

Our clients are funeral service professionals who support families in their death care needs. Our graphic design and fulfillment team turn photos into cherished keepsakes. Funeral Directors and Life Celebrants rely on MyBabbo’s expertise to provide exceptional graphic design capabilities that personalize and memorialize a loved-one’s life.

Our underlying magic is that we provide a ‘We do it for you’ service model that makes it easy for funeral service providers to give families these meaningful creations quickly. Within 12 to 24 hours our photo books are sent to print, and our video tributes and stationery are available in time for the visitation. Speed, attention to detail, and caring service are the hallmarks of our success.

Our clients love MyBabbo and what we mean to them. After 10 years in the Canadian marketplace, we are eager to double our business over the next 18 to 24 months. This includes pursuing the U.S. market with a targeted expansion plan. To achieve this goal, we need talented people who want to join and contribute to this growth journey.

Who are we looking for?
MyBabbo is hiring a Senior HR Manager to design our HR department and develop our HR capacity. Thinking strategically as well as tactically, you will collaborate with the leadership team to build an operational system at the intersection of human resources and technology that will support our next level of growth. Leading with authenticity, you will guide the strategic thinking on a better path forward, building scalable HR operations.

While effectively recruiting, hiring, onboarding, training, and optimizing our team, you will also ensure that our workflow process and operations are as efficient as possible, developing and enabling our capacity to handle future growth. Your thinking will reside in a comprehensive Human Resources Plan for Next Level Growth that will include not only your strategic thinking but also an executional plan that will put in motion your key recommendations.

Working remotely, you value the flexibility of working from your own environment, while having developed efficient and productive work methods in a remote work environment. Every effort will be provided to ensure that you receive the proper guidance, support and mentorship when needed.

This is a 12 month Independent Contractor position to start, with flexible hours, 4 days per week, with a minimum of 24 hours per week.

Select Key Responsibilities include:

• Lead and develop the Human Resource Plan for Next Level Growth
• Outline the executional framework that will bring the plan to life
• Design and lead the HR department including setting company HR objectives
• Design and monitor HR metrics (cost-per-hire, turnover rate, etc)
• Oversee all activities and material involved in the recruitment, hiring, and onboarding of new team members
• Continuously look for ways to improve and optimize our process for building our team
• Introduce new ideas into our recruiting, hiring and onboarding processes that will increase our exposure and create an optimal new employee experience
• Lead the optimization of MyBabbo’s training processes and knowledge transfer
• Manage the training pipeline including upskilling of current team members, as well as new hires
• Work with Happiness Managers to keep onboarding and training material up-to-date and accessible
• Advise on issues related to HR
• Design and implement company policies that promote a healthy work environment
• Collaborate with the leadership team to evolve the business culture that fosters an environment for personal growth and development
• Provide guidance on continuous improvement in all functional areas

Requirements

Profile of our ideal candidate:
You have:

• 3 - 5 years’ experience in a strategic Human Resources capacity
• Successfully managed full-cycle recruitment, developing job descriptions and postings in partnership with managers articulating duties, responsibilities, skills and competencies required
• Experience owning the hiring process including building interview guides and evaluation criteria
• Demonstrated success in building effective onboarding experiences for new employees
• Knowledge and experience with HRIS, and insight into how best to make use of technology for people and productivity management
• Superior communication skills, and the ability to concisely document strategic thinking
• Sound judgment and are able to identify strategically aligned solutions based on situational analysis and assessment
• A continuous learning mentality, and are always interested in improving
• A can-do attitude with success in delivering results to internal and external stakeholders holding customer service and team health as priorities

Nice to have:

• Human Resources Professional (CHRP) designation (or in process of completion)
• Demonstrated success in designing an HR plan leading to company growth
• Ability to speak French in a professional environment
• Experience in the Funeral Home industry
  
  

You are:

• Able to think strategically and tactically
• Able to easily establish rapport with colleagues that enables effective collaboration and teamwork
• Able to meet project objectives, on time and on budget
• Dependable, reliable, and committed to doing your best work
• Able to empathize with others and see the world from someone else’s perspective
• Highly motivated, with a strong sense of urgency and willingness to roll up your sleeves to get the job done
• Eager to learn and grown in HR management
• Resourceful, and a creative problem-solver
• Adept at office communication software such as Microsoft Excel, Word, and Powerpoint

You love:

• Collaborating and working with others to achieve desired outcomes
• Helping set goals for others and driving to achieve them
• Being relentlessly useful and productive, adding value in terms of new process, structure, business requirements, or anything you see is needed
• Getting the most out of your day because you value your time, and will do your best to get as much done as possible

Benefits

Payment details: $30/hour with a minimum of 24 hours / week.

Career Growth Opportunity: This is an Independent Contractor position, with the opportunity for continuous full time employment. In addition, considering the nature of the business, in its current growth phase, there are additional opportunities available across other facets of the business that may be considered as part of a collaborative personal development plan.

Why work at MyBabbo?
If you are a conscientious, strategically minded individual, who is looking for meaningful employment, MyBabbo’s ‘Family-First’ culture provides a connection to an engaging and inspiring community that champions your authentic self.

At MyBabbo, we believe that every story matters. It is our mission to get people to STOP (okay, slow down), to REFLECT and to CONNECT more deeply with themselves, their community and ultimately their story. We believe the printed photo has the power to heal, to inspire, to connect and to provide a sense of belonging. We believe a compilation of photos in a printed photo book tells a story, an important one that helps families and communities share and connect. We launched MyBabbo in 2011, passionate about creating memorial keepsakes.

As a mom with young children, creating a company that offered a family-first lifestyle was paramount. It was important to create a culture that provided an opportunity to work from home, offer flexible schedules, and a manageable work-life balance.

MyBabbo stems from a place of care, compassion, and creativity in a time of grief. Read more about our story by visiting mybabbo.com/our-story/.

How to Apply
All qualified applicants will receive consideration for employment without regard or preference to race, colour, religion, gener, gender identity of expression, sexual orientation, national origin, genetics, disability, or age.

We sincerely thank all applicants for their interest in this opportunity and will be in touch with those whose qualifications and excitement most closely match our own.

Please apply with your resume and cover letter highlighting your relevant experience and characteristics, explaining why you want to work at MyBabbo through the link provided with this ad, or to [email protected]

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