Senior IT Business Analyst

Job Title:Senior IT Business Analyst Reports to:Director of IT Operations Direct Reports:None Location:Jacksonville Office Location Position type:Full Time Business Hours of Operation:Monday-Thursday, 8:00AM-6:00PM and Friday, 8:00AM-5:00PM FLSA Status:Exempt Who We Are: Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a vibrant and encouraging team where you can be a part of delivering the insurance experience that people deserve. Think Ahead. Think Olympus. What Olympus Offers: At Olympus our White-Glove service extends to our team members! We offer employer-sponsored medical, dental, and vision plans, along with company-paid life insurance and short- and long-term disability coverage. Secure your future with our 401K plan that includes up to 4% company match. Enjoy a welcoming employee breakroom, paid time off, paid holidays, pet insurance, company discount programs, and opportunities for educational and professional development. With many additional perks, we’re committed to supporting your health, happiness, and career growth! What You’ll Do As aSenior IT Business Analyst/Product Owner, you’ll drive the strategy and delivery of enterprise applications and digital products. You will be the bridge between business needs and technical solutions—partnering with stakeholders across underwriting, claims, and operations to ensure our products provide measurable value. Key Responsibilities: • Define product vision, roadmap, and backlog for enterprise applications. • Elicit and document business and system requirements from cross-functional teams. • Translate requirements into user stories, data models, process flows, and specifications. • Lead backlog grooming, sprint planning, and prioritization activities. • Collaborate with developers, UX designers, quality assurance, and architects. • Evaluate vendor platforms and recommend technology enhancements. • Conduct impact/gap analysis and feasibility studies. • Facilitate stakeholder workshops and user acceptance testing (UAT). • Act as a trusted technology advisor to internal business partners. • Continuously seek opportunities to optimize systems and workflows. What You Bring • Bachelor’s degree in IT, Business, or related field (Master’s preferred). • 7+ years in business analysis or product ownership roles, supporting IT and digital initiatives. • Proven Agile/Scrum experience including backlog ownership and user story creation. • Strong technical knowledge (APIs, data models, system integrations). • Exceptional communication, facilitation, and stakeholder engagement skills. • Demonstrated success delivering complex IT solutions. Preferred Experience: • 3+ years in the P&C insurance industry, especially homeowners insurance. • Familiarity with systems like Guidewire, Duck Creek, Majesco, or OneShield. • Certifications such as CSPO, CBAP, or PMI-PBA. • Experience with cloud/SaaS platforms, workflow automation, and data tools. • Familiarity with regulatory compliance standards within homeowners insurance. EEO ComplianceOlympus Insurance Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based upon race, religion, color, national origin, sex, age, sexual orientation, gender identity, status of an individual with a disability, veteran status or any other characteristics protected by federal, state o