Senior Legal & Operations Specialist

Join Our Mission: Help the Helpers with Jane

Let's kick things off with a quick intro. Jane is a team that's all about fostering growth spreading delight and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company meaning every role at Jane including this one is remote giving you the freedom to work from any corner of Canada.

Your Role in Our Journey

We’re looking for a Senior Legal and Operations Specialist who will take a hands-on approach to legal work at Jane where we believe legal done right can delight. You’ll work directly with Jane’s General Counsel and our small but mighty Legal and Finance teams as well as many others across Jane. You’ll review contracts such as non-disclosure agreements research and advise on risk considerations and design and improve standards and processes to help manage legal risk including in areas such as account ownership payment disputes corporate governance and tax.

This role will engage your ability to solve complex problems while working with a collaborative team in a fast-paced environment. The right person for this role is smart creative and detail-oriented but also highly practical—someone who can balance risk and get things done.

Learn More About Us

We're founder-led which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists mental health counsellors chiropractors and other allied health practitioners to run their practices in a digital-first way through features such as online booking charting scheduling telehealth secure payments and billing along with an evolving library of features. You can see more of them here .

There is often a high bar set not just for the quality of work but for the care we show for each other and our customers. And it’s our customers raising that bar never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.

No doubt Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes we have a Slack channel for parents but we've also got channels dedicated to plants furry friends food pride wellness - you get the idea! While we love to connect virtually the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers company retreats or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.

You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews .

But we’ll also keep it real — as much as we love our work the mountain we're climbing is always getting taller. We're a growing company and with that comes the challenge of navigating an environment with many moving parts often without a clear-cut path laid out in front of us. This is where you come in. If you're the kind of person who gets a kick out of being resourceful and loves solving problems you'll fit right in.

We believe in collaboration humility and keeping a growth mindset. We're looking for people who can embrace our way of working which often means being flexible and open to change. So if after reading this you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.

In short if you're excited by our growth ready to contribute to a challenging yet rewarding environment and eager to be a disruptor alongside a team of talented individuals we’d love to hear from you!

The Impact You Could Have

• Review simple agreements including non-disclosure agreements and provide risk advice to other Janers with support from the General Counsel on more complex issues.

• Establish and improve processes and standards to resolve account ownership and payment disputes and manage intake of requests for legal support across Jane leveraging AI.

• Design learning and knowledge resources to enable others across Jane to access the legal information they need.

• Lead research on risk issues including those relating to emerging laws regulatory compliance tax and corporate governance.

• Collaborate closely with Legal Finance Privacy and Security teams to plan risk and compliance strategies and manage risk.

• Build trust with our customers by continuing to improve and manage our legal and risk controls.

The Experience We Feel We Need

• 5+ years of experience in risk management paralegal and/or compliance advisory work preferably including review of simple legal agreements and documents.

• 3+ years of experience owning projects end-to-end including design execution and ongoing monitoring and improvement. Ideally this includes experience with Jira.

• Proactive problem-solver with excellent communication skills comfortable working with cross-functional teams and able to explain complicated things simply and clearly.

• Thrives in a fast-paced environment and can prioritize across multiple tasks.

• Demonstrates ethical integrity and the ability to manage confidential information with discretion.

• Ideally experience working with scaling companies or other entrepreneurial environments and spanning multiple jurisdictions including Canada and the U.S. Other global experience is also valued and welcomed.

Compensation & Benefits

At Jane we’re committed to paying fairly clearly and above all paying for growth. This role has an annual salary range of $95000 to $148400 . While that is a large range it is intentional. It reflects the full growth journey someone might take in the role from developing skills early on to becoming highly proficient and ultimately achieving excellence.

Most new hires join at the accomplished stage which for this role represents an annual salary of $112000 . A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.

We believe in paying for growth . You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.

Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.

We also offer a comprehensive benefits package You can learn more about it here !