Senior Manager, Business Systems

Who We Are

The Farmer’s Dog is the fastest growing pet health service company in the US, and was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care – a fresh proposition in an industry riddled with manipulative and misleading marketing. We’re starting by radically improving the $100 billion pet food market, replacing bulk bags of highly-processed pellets with a personalized subscription service that sends healthy, freshly-made dog food, balanced by top veterinary nutritionists, directly to customers’ doors. Our ultimate goal is to create innovative, honest, and delightful experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic and forward-thinking culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered hundreds of millions of meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to our customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

Where You'll Come In

The Farmer's Dog is looking for a Senior Manager Business Systems with a strong functional and technical background in both NetSuite and other enterprise business systems to join our Finance (“EBITDOG”) function. The Candidate will be responsible for leading and managing the Business Systems function, focused on administering, architecting, and configuring technology solutions including ERP (NetSuite) and HRIS tools – integrated applications that will enable us to craft timely and accurate reporting to drive internal decision-making, provide key external stakeholders with information on business performance, and solve technology problems to allow core business functions to operate effectively.

In the role, you’ll partner closely with teams across the business (including Finance, Operations, Engineering, and Data Strategy & Insights.) You’ll develop future roadmaps and own internal systems, as well as, proactively identify and solve potential roadblocks with partners.

This is an opportunity to take ownership of an area in the company that is ready for innovation! 

How You'll Make An Impact

• Own and drive the roadmap and vision for TFD’s critical internal technology platforms (incl. ERP, HRIS), with a focus on efficiency, optimization, stability, business objectives and sustainable growth.
• Partner cross-functionally to understand and anticipate orgwide challenges, and implement and oversee creative technology solutions to address them.
• Oversee and manage the Business Systems group day-to-day, and lead the team’s development, growth and success.
• Predict, plan, and deploy upgrades and enhancements to business systems with careful testing and pre-determination of their impact on The Farmer's Dog’s processes, configurations, and customizations.
• Serve as a primary resource for functional and technical NetSuite support.
• Build and leverage an understanding of TFD’s current and future business processes to ensure that NetSuite’s capabilities are fully utilized, and can properly and predictably scale.
• Write and maintain user guides and internal documentation for NetSuite and other business systems.
• Closely collaborate with our FP&A and Accounting teams to support and evolve the month-end-close process.

We're Excited About You Because 

• 6+ years’ experience in architecting, designing, and implementing NetSuite and other enterprise technology solutions
• 3+ years’ experience integrating NetSuite with Warehouse Management Systems (WMS), payment systems, and other external vendors and solutions leveraging APIs and integration platforms.
• 3+ years experience managing, coaching and mentoring team members.
• Experience overseeing and driving complex, high-impact projects with large, cross-functional teams and diverse stakeholders. Familiarity with financial tools such as Shopify, Stripe, TaxJar, Coupa, and/or Bill.com, including their integration with ERP solutions.
• Proficiency working in NetSuite with custom record types, workflows, fields, forms, roles and permissions, saved searches and reports.
• Knowledge of accounting and supply chain management principles
• Comfortable working in complex spreadsheets (both Google Sheets and Excel), particularly as it relates to transitioning spreadsheet-based models and reports into NetSuite reports
• Highly analytical, detail-oriented, and able to work in a high-growth, fast-paced, ambiguous environment
• Strong interpersonal skills; ability to work and communicate effectively with all levels of Finance, Operations, and Senior Management
• You’re passionate about learning, and continuously seek new knowledge and awareness of advancements in the ERP and enterprise technology space

Office Guidelines

The office is open and available for all Monday through Friday. We ask all team members to be in office a minimum of 2-3 days a week to build a collaborative and invested environment to foster our unique in-person culture we are proud to have.  This office policy is subject to change at company discretion.

A Few of Our Best Benefits

• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible paid time off policy
• Discounted fresh food for your pup
• Your pet interrupting video calls is now a feature, not a bug

We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically.  For this role the anticipated hiring base compensation range is $150,000 - $190,000 USD Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.