Senior Manager, Fulfillment Inventory

The Farmer’s Dog is the fastest growing pet health service company in the US, and was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care – a fresh proposition in an industry riddled with manipulative and misleading marketing. We’re starting by radically improving the $100 billion pet food market, replacing bulk bags of highly-processed pellets with a personalized subscription service that sends healthy, freshly-made dog food, balanced by top veterinary nutritionists, directly to customers’ doors. Our ultimate goal is to create innovative, honest, and delightful experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic and forward-thinking culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered hundreds of millions of meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to our customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

We are searching for a Senior Manager, Fulfillment Inventory to join the Operations function in NYC.

You’ll report to the Head of Fulfillment and become a trusted business partner across the organization by leading fulfillment and inventory strategy building and implementation. You’ll balance ongoing tasks with long-term strategic projects impacting our business.

• Review and rebuild our inventory flows both internally and with our 3rd party fulfillment partners, refining everything from PO inbounding to inventory management to weekly reporting and variance management
• Lead our fulfillment partners in defining a best-in-class, uniform inventory management tool kit
• Work closely with internal accounting and the procurement teams to support reducing our inventory variances to $0
• Prepare the network and internal systems to become a more agile system ready to take on additional product lines, new SKUs, and additional levels of personalization and sophistication
• Leverage our internal tools - NetSuite and other proprietary systems - to make processes fool-proof, repeatable, and efficient. Play a key role in enterprise technology integrations to manage inventory planning and tracking
• Own additional elements within the broader fulfillment space around workflows and processes to optimize our quality metrics and fulfillment capacities
• Define, track, and manage network performance against OKR/KPI measure including chargebacks for inventory variances

• Bachelor's degree in Supply Chain Management or 7+ years of professional supply chain & logistics experience, with at least 2 years of experience in an inventory management role
• Experience within a direct to consumer fulfillment network highly preferred
• Excellent leadership skills, including the ability to manage within a fast-paced environment
• A bias towards action, and exceptional follow-through
• Innately curious, highly collaborative, and have strong communication skills
• Strong communication and organizational skills, are meticulously detailed and are able to multitask and prioritize
• 3+ years experience with NetSuite

We support our team members with the flexibility to thrive, professionally and personally. All hybrid team members are asked to be in the office for 2 Gathering Days a week to continue to build a collaborative, lively, and invested environment - a unique in-person culture we are proud of. Gathering Days are Tuesday, Wednesday, and Thursday, however the office will be open and available for all Monday through Friday.

NYC and Florida: Employees are required to be vaccinated against COVID-19 (in accordance with the CDC definition of vaccination) and provide proof thereof in order to work on-site at the New York City and/or Florida offices, unless the employee has an approved exemption (per state/local law) in place prior to the employee's start date.

The above RTO guidelines and vaccination policy is based on current local COVID-19 guidelines and is subject to change. We strongly encourage employees to take every necessary precaution to prioritize the safety of yourself and of those around you.

• Dog-friendly office in Greenwich Village
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO and WFH policy
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug