Senior Manager GBS - Continuous Improvement

Job Description
Key Responsibilities:
Process Analysis and Improvement:

• Conduct detailed analyses of current business processes to identify inefficiencies and areas for improvement with an end-to-end mindset.

• Utilize process mapping tools and techniques to document existing workflows.

• Develop and implement process improvement initiatives using methodologies such as Lean, Six Sigma, or Kaizen.

Project Management:

• Lead and manage continuous improvement projects from initiation to completion, ensuring they are delivered on time and within scope.

• Collaborate with cross-functional teams to gather requirements, develop project plans, and execute process improvement initiatives.

• Monitor project progress and performance, providing regular updates to stakeholders.

Data Analysis and Reporting:

• Collect, analyze, and interpret data to identify trends, root causes, and opportunities for improvement.

• Develop metrics and KPIs to measure the effectiveness of process improvements.

• Prepare and present reports on process improvement activities and outcomes to senior management.

Training and Development:

• Provide training and support to employees on process improvement tools and techniques.

• Foster a culture of continuous improvement by promoting best practices, end-to-end mindset and encouraging innovative thinking.

• Mentor and coach team members on process improvement methodologies.

Stakeholder Management:

• Build and maintain strong relationships with key stakeholders across the organization (process SMEs)

• Communicate effectively with stakeholders to ensure alignment on process improvement goals and initiatives.

• Gather and incorporate feedback from stakeholders to enhance process improvement efforts.

Location(s)
Mexico City - Antara Tower A - 5th Floor - Local Office
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.