Senior Marketing Operations Coordinator

This role is based at our Corporate Office in Menomonee Falls, WI. You'll work onsite from Monday through Thursday, with the option to work remotely on Fridays

About the Role

In this role, you will lead procedures that drive efficiencies and continually improve Kohl's marketing operations.

What You'll Do

• Manage and maintain critical timelines, adjusting to changes and new information
• Determine approach and provide recommendations to move decisions forward
• Provide visibility into bottlenecks and streamline evaluation conversations
• Report status and critical issues affecting the marketing process
• Manage critical path milestones and cross-team workflows
• Determine the feasibility of requests and recommend approach and prioritization
• Leverage subject matter experts to develop solutions that drive the business forward
• Proactively identify opportunities to improve communication & mitigate risks.
• Lead change management and solution-oriented discussions
• Additional tasks may be assigned as necessary

• Bachelor's degree or equivalent experience
• 2+ years experience in process improvement and managing projects
• Strong verbal and written communication skills
• Ability to work as a part of a team and interact effectively with others
• Self-starter with the ability to prioritize
• Group facilitation experience
• Experience in change management

• Experience with process design
• Clear communication abilities with an emphasis on visual storytelling
• Understanding of how teams and processes are connected operationally
• Ability to analyze complex situations and manage through ambiguity
• Experience identifying opportunities and completing root cause analysis
• Strong presentation skills
• Knowledge of Process methodologies and Business Process Management and tools
• Experience in retail and/or marketing environment