Senior Operations Manager

About Nabis

Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including Doordash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch cofounder Justin Kan, is scaling the cannabis supply chain with technology and our ultimate goal is to become the largest distributor of cannabis products in the world.

The Role

The Senior Operations Manager is responsible for maintaining a complete understanding of Nabis’ operational processes, along with the nuances of enterprise client relationships. The ideal candidate must be exceptionally organized, process-oriented, and a master communicator. This person must be a charismatic leader who can coach managers as well as associates. This person must thrive in an environment of intense pressure, short deadlines, and ever-changing requirements.

The Senior Operations Manager will lead the most important facility at Nabis, and be directly responsible for organizing, overseeing, and strategizing the daily operations of the Central Valley location. They will command a 75+ person team, consisting of warehouse associates, drivers, supervisors, managers, a fleet of vehicles, and ultimately be responsible for setting and maintaining all operational metrics for productivity, sustainability, and quality of service. This is arguably one of the highest impact roles within the Nabis organization, and the person in this position will work directly with the California GM to scale Nabis’ services. 

Responsibilities

• Own all day-to-day operational business functions including labor planning and delegation, monitoring inbound order volume/characteristics, and overall fulfillment strategy
• Own the quality and efficiency KPIs for all departments within the warehouse and provide coaching, accountability and follow up to ensure the warehouse meets its objectives
• Supervise, mentor, and develop all managers and associate level staff to consistently improve each department within the warehouse
• Manage the P&L for the largest Nabis facility, with keen attention to detail on ways to optimize the COGs within the location
• Evaluate and audit the efficiency of business procedures according to organizational objectives and apply improvements on an ongoing basis
• Liaise cross functionally with other Nabis California facilities and ensure that the last mile delivery hubs are set up for success on a daily basis
• Oversee locational procurement processes and coordinate orders with each department
• Review financial information and adjust operational budgets to promote profitability within the warehouse
• Revise and/or formulate policies and implement them as needed
• Manage relationships with external brand and retailer partners, vendors, and service providers that work with Nabis
• Evaluate overall performance by gathering, analyzing, and interpreting data and performance metrics
• Support operational strategic objectives and key projects 

Qualifications

• 5+ years of proven experience as a Warehouse Manager or General Manager
• Excellent organizational and leadership abilities
• Outstanding communication and people skills
• In-depth knowledge of supply chain management
• Working knowledge of data analysis and performance/operation metrics
• Familiarity with MS Office, Google Suite, and various business software (e.g., ERP, CRM)
• Budget and P&L management experience
• Systematic and highly analytical work habits
• Excellent time management skills
• Low-ego, adaptable, and high EQ
• Monday -- Friday on-site work availability 
• Must be able to pass a background check
• Must be 21 years of age or older

WHY YOU'LL LOVE WORKING AT NABIS!

1. You'll work at the fastest growing cannabis startup in the U.S.
2. Medical/Dental/Vision: 75% of employee premium paid by Nabis
3. Competitive salary of $110K - $130k depending on experience, 401(k) plan, and equity compensation structure
4. Flexible PTO policy 
5. 401(k) plan with a match

Nabis is an Equal Opportunity Employer

Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.