Senior Partnership Manager- Remote

About Dynata

Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific.

About the Role

An exciting opportunity to join our Loyalty Partnerships team. The Senior Partnership Manager is an individual contributor responsible for ensuring our partners are successful in achieving value from their relationship with Dynata. We seek candidates with experience of managing partnerships, preferably in or around customer or member loyalty. The Senior Partnership Manager position requires an individual with strong relationship and organizational skills to successfully manage the day-to-day operational aspects of assigned partnerships. The successful candidate will have the opportunity to work with leading global brands in a vital team at Dynata.

Responsibilities

• Master an understanding of our partnership program; serve as a subject matter expert
• Develop and maintain relationships with strategic partners at all relevant levels
• Execute against contractual agreements for assigned partners focusing on account renewals and retention, as well as show benefit to the partner to expand marketing where applicable
• Conceive and develop marketing campaigns, including creative and copy, working side-by-side with assigned partners, to ensure partnership goals are achieved and campaigns are flawlessly executed
• Track and analyze partner campaign results; subsequently, prepare and create meaningful reporting for both internal use and for partner presentations
• Create annual partnership plans, forecasting and budgeting in tandem with the team
• Maintain partner invoicing and create financial reconciliation records
• Travel or video meetings to present detailed business reviews, partnership financials, and growth opportunities to multiple levels of partnership management
• Working cross-functionally, launch new partnerships with full accountability for successful, on-budget, and on-time integrations
• Facilitate meetings with technology teams, both internally and in concert with partners, to create, enhance and/or troubleshoot integrations
• Ensure we are efficiently leveraging best practices and resources from different departments
• Support junior staff members and assist in their growth and development

Skills & Attributes

• Bachelor’s degree required
• 5 to 10 years + experience in strategic account / relationship management, preferably in loyalty account management (e.g., working with loyalty and partnership programs, such as airlines, hotels, car rental companies, retailers, etc)
• Business development skills and experience with the ability to deepen / expand relationships with existing partners and renegotiate / renew agreements as needed
• Strong problem-solving, financial & analytical skills; strong project management acumen with a high level of detail orientation
• Excellent communication (oral, written, presentation), organizational, and intrapersonal skills with the ability to collaborate effectively with various teams
• Experience working in fast-paced, dynamic environments and managing multiple priorities
• Ability to travel, less than 5%

Benefits

• Remote work model
• Medical benefits, 401K matching
• Generous paid time off
• Online Learning Management System providing free access to nearly 500 training modules and personal development programs
• Dynata offers new colleagues the opportunity to work in an open and global culture, where we welcome feedback and ideas. You will be working in a challenging and inspiring environment with talented colleagues from all over the world. We have great development opportunities for people who are driven to get results and are not afraid of responsibility.

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sex/Sexual Orientation/Gender Identity or Expression/Race/Color/National Origin/Age/Religion/Genetic Information/Marital Status/Height/Weight or any other legally protected category defined by applicable federal state or local laws and ordinances, so as to further the principles of equal employment opportunity.

The salary range for this position in is $70K-$90K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A discretionary incentive program may be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status