Senior Pre-Sales Support Consultant

What you will be doing:

You will report to the Head of Pre-Sales and focus on supporting our largest and most strategic accounts and new business alongside other Pre-Sales Consultants, Sales Executives, Sales Leaders, Account Executives, Customer Success Managers, and Support teams. You will directly interact with ComplyAdvantage’s existing and prospective customers, both in support of the account owner or independently. You will contribute to the achievement of the North American revenue target, with commission incentives tied to that target. 

As Senior Pre-Sales Support Consultant, you will

• Work hands-on with prospects and customers to demonstrate and communicate the value of ComplyAdvantage technology throughout the sales cycle, from demo to proof of concept to design and supporting technical implementation
• Build and deliver sophisticated demonstrations around ComplyAdvantage’s solutions and products
• Partner with salespeople to develop the strategy for winning a given Opportunity
• Architect new and custom solutions (at a high level) to set the vision for how our products will integrate into a customer’s infrastructure
• Lead customer project scoping calls to gather business requirements, and engage with the Sales and Product teams to brainstorm and build solutions presentations.
• Provide, as needed, technical and industry expertise to other business units (non-sales) within ComplyAdvantage. ie, Product, Marketing, Partnerships, legal etc.
• Understand and share information about ComplyAdvantage’s competitors as you discover it
• Collaborate with team members to author responses to “Requests for Proposals” (RFPs, RFIs, RFTs, etc.)
• Educate and train the Sales and Delivery teams on ComplyAdvantage’s solutions
• Mentor members of the team on technical expertise and consulting approaches
• Support customer conferences by running demo stations or by acting as a scheduled speaker at the event
• Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position ComplyAdvantage in relation to them.
• Collaborate with Product Management, Engineering, and Marketing to continuously improve ComplyAdvantage’s products and marketing

About you:

As Senior Pre-Sales Support Consultant, you have

• 5+ years Solution Consulting / Pre-Sales experience, with a proven track record of helping to close large Enterprise deals
• Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
• Ability to connect a customer’s specific business problems and ComplyAdvantage’s solutions
• Product Management or similar experience will also be considered
• Demonstrated experience selling into large key accounts. ie, Renewals, Upsells, attrition prevention, expansions
• The ability to think creatively in complex situations and provide value in the development of strategic plans for an account, whether for an existing customer or a new logo prospect
• Preferably, but not required, is experience related to: Fraud, AML, KYC, Data integrations, SaaS, banking and financial services
• Very strong written communication skills
• Understanding of API concepts, UML diagramming, and Agile development workflows
• Understanding of Cloud infrastructure concepts. GCP or AWS certification is a plus
• BA or BS Degree, or equivalent
• Preferably, but not required: education in Computer Science, Computer Engineering, Mathematics, Electrical Engineering, AI or related. Relevant boot camp and self study experience will also be considered
• Experience with GSIs (EY, Deloitte, Accenture, etc), would be beneficial, but not required

About us:

ComplyAdvantage is the financial industry’s leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralise the risk of money laundering, terrorist financing, corruption, and other financial crime. 

More than 1000 companies rely on us to understand the risk of who they’re doing business with through the world’s only global, real-time database of people and companies. Our solutions identify thousands of risk events daily from millions of structured and unstructured data points.

We have four global hubs in New York, London, Singapore, Lisbon and Cluj-Napoca and are backed by Goldman Sachs, Ontario Teachers, Index Ventures, and Balderton Capital. 

Since 2014, we have raised over $100 million in funding, and in 2022 alone grew by over 40% to over 500 people globally. Over the next 12 months, as our revenue increases, we plan to increase to 600.

What’s in it for you?

• Competitive salary aligned to your skills and experience 
• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best 
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships
• You will also get an annual budget of £215 to kit out your home office 
• Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve 
• Annual learning budget to drive your performance and career development  
• Company Pension Scheme 
• Company Health Care Plan 
• Travel - season ticket loan  Cycle to work scheme with Evans Cycles