Senior Product Analyst
Company
JustAnswer
Location
Remote
Type
Full Time
Job Description
About the Role
As a Senior Analyst at JustAnswer you will be a Subject Matter Expert (SME) in professional services domain driving long-term growth and leveraging the latest technologies and methodologies.  In this role you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams uncovering valuable business insights devising optimization strategies and validating them through experiments.
What You’ll Do
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Collaborate with Product and Analytics leadership to conceive and structure analysis and deliver highly actionable insights from “deep dives” into specific areas of our business.
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Conduct analysis of a tremendous amount of internal & external data to find growth & optimization opportunities for the business.
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Package and communicate findings and recommendations to a broad audience (including senior leadership).
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Perform both Descriptive & Prescriptive Analytics including experimentations (AB MAB) build Reporting for understanding trends.
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Implement and track business metrics that will help drive the business.
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Help determine growth strategy from a marketing and operations perspective.
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Responsible/Opportunity to operate in an individual capacity as a lead analyst to understand JA audience and guide informed strategic decisions & executions.
What We’re Looking For
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5+ years of experience in e-commerce/customer experience products
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Proficiency in analysis and business modeling using Excel
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Experience with Google Analytics BigQuery PowerBI and Python / R would be a plus
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Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer
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Expertise in Descriptive Statistical Analysis Inferential Statistical Analysis
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Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results
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Ability to translate analysis results into business recommendations and excellent written and confident verbal communication skills
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Ability to communicate effectively with all levels of management and partners from a variety of business functions
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Advanced English level
#LI-REMOTE
Date Posted
12/05/2025
Views
0
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