Senior Product Design Lead - Payments & Risk Platform

About the Role:

Are you ready to elevate the design vision for how small businesses interact with their money?

As the Payments + Risk Design Lead you’ll own end-to-end product design for some of the most complex and mission-critical systems at Gusto. This is a senior individual contributor role that blends deep hands-on design craft with cross-functional leadership.

You’ll serve as a design leader alongside two other designers on the Payments + Risk team helping elevate craft drive alignment and mentor teammates through mindful feedback and proficient collaboration.

You combine systems thinking with remarkable UX and visual design skills enabling you to craft scalable patterns explore new interaction models and raise the overall quality of our product experiences. You’ll shape seamless and credible money-movement experiences across Gusto’s products—ensuring reliability security and simplicity at scale.

About the Team:

The Payments and Risk Platform is the foundation of Gusto’s success. We ensure money moves seamlessly and securely between businesses partners employees government entities and Gusto itself.

We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re-architecting Gusto’s core payment systems reducing false positives in fraud detection and building credit and debt-collection systems.

Our mandate: enable fast reliable payment flows and protect the platform all while delivering great experiences at scale.

Here’s what you’ll do day-to-day:

• Design end-to-end product experiences across complex financial workflows as a hands-on senior IC.

• Define and drive the long-term UX vision for Payments + Risk aligned with Gusto’s strategy for money movement trust and risk.

• Lead design strategy within your focus area partnering closely with Product Engineering and Risk to create alignment and clarity.

• Elevate the visual and interaction design quality of Payments + Risk experiences ensuring clarity polish and usability.

• Explore and define new UX/UI patterns for sophisticated workflows—especially where no patterns currently exist.

• Evolve and maintain the design system shaping scalable components and interaction models that support critical customer journeys.

• Influence product and technical roadmaps by advocating for customer needs design quality and long-term system health.

• Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy.

• Mentor other designers through feedback pairing and shared problem-solving helping raise the overall craft bar.

• Contribute to Gusto’s design leadership community shaping standards processes and design excellence across the organization.

Here’s what we're looking for:

• 8–10+ years of product design experience including time spent in complex technical or large-scale product domains.

• A portfolio demonstrating extraordinary UX and visual design craft with high-quality polished product work.

• Proven ability to lead design direction drive alignment and influence cross-functional partners.

• Experience designing for deeply technical systems financial workflows or other complex problem spaces.

• Expertise in systems thinking with the ability to translate complexity into clear elegant and scalable experiences.

• Experience contributing to or evolving a design system—components patterns interaction models and visual standards.

• Ability to define net-new patterns and interaction models in ambiguous or emerging product areas.

• Comfort operating in ambiguity while balancing long-term vision with rapid iteration and execution.

• AI fluency—knowledge of tools and workflows that enhance exploration prototyping or operational efficiency.

• A deep affinity for Gusto’s mission to empower small businesses through modern credible financial tools.

Compensation Details

At Gusto we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $172000/yr to $215000/yr in Denver & most remote locations and $202000/yr to $253000/yr in San Francisco Seattle & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.