Senior Product Designer (CockroachDB Cloud) - Distributed US, Toronto

Cockroach Labs is the creator of CockroachDB, the most highly evolved cloud-native, distributed SQL database on the planet that scales fast, survives anything, and thrives anywhere. We created CockroachDB to unshackle teams from the constraints of their database. Join us on our mission to enable every developer to build world-changing applications!

The Product Design team at Cockroach Labs is responsible for creating a scalable consumer-grade UX that makes data easy for all users of CockroachDB. We're seeking a Senior Product Designer to join the CockroachDB Cloud team. Our Cloud offering is an essential part of our growth strategy as more and more of our customers move their tech stacks into the Cloud. This team has a vital impact on some of our most crucial product decisions and priorities.

As a member of the Cloud team, you will touch on areas of the product that are paramount to our Cloud customer's experience. Customer journeys in this space include Growth & Serverless, Platform, Internal Tools, Access Management, and general Cluster Lifecycle interactions. In addition to Cloud work, you may also assist on database observability projects that will provide users with a delightful experience for observing and troubleshooting the most pressing questions about their clusters' health and query performance.

• Manage design projects across the entire product lifecycle, from proposing initial concepts to shipping high-quality features
• Contribute to and improve the standard of UX design, including research, testing, interaction design, and visual design
• Use quantitative and qualitative insights to understand user behavior and make decisions
• Partner with a multi-disciplinary team that includes UX researchers, product managers, engineers, and tech writers
• Help maintain and iterate on our design system and advocate for scalable design solutions with frontend engineers of the org

In your first 30 days, you’ll meet with your Product Design mentor, who will provide the tools, guidance, support, and feedback you need to thrive as you become more embedded into our culture. Additionally, you'll go through our Cockroach University training program and spend time getting familiar with the specific developer and industry problems our team is solving. You'll learn how to use the Cockroach Labs Design System and UX Research Hub. You'll review any in-flight projects and begin to tackle some smaller tasks in the design backlog. You'll begin building relationships with the other product designers, engineers, product managers, and members of the broader organization that you'll be working with day-to-day. You and the Head of Product Design will have the first of many long-term career planning conversations to understand your goals and how Cockroach Labs can best help you achieve them.

After 60 days (if not sooner), you’ll be fully integrated into the team. You will own major design decisions for our interfaces, partnering closely with other product designers. You’ll ensure that our design values and iterative processes are clearly understood and built into every design decision made. 

• 5+ years of experience designing enterprise and/or complex consumer applications
• Proven track record of success in building engaging products and can showcase your work. (A balanced understanding of strategy, research, interaction and visual design is a must for the role)
• Leadership in an iterative design process that includes accepting and acting on feedback and constructive criticism
• Experience in ownership of projects and communicating timelines and executing independently. Experience working with common design tools (Figma)
• Experience using an established internal Design System.
• Excellent communication skills. Confidently express firmly held beliefs, but also be convinced with new evidence
• An understanding of web capabilities, including HTML, CSS, and Javascript 
• Bonus: Experience designing for a database product
• Bonus: Experience using Segment, Snowflake, and Looker for data capture

The Product Design team currently consists of five product designers with a wide range of backgrounds and skill sets including UX research, service Design, illustration and of course, baking 🍪 . We're looking to expand our team to keep up with the business’s recent acceleration. Some key individuals you'll work with after joining are: 

Reporting to Jeremy Bloom - Head of Product Design

Jeremy Bloom heads up the Product Design team at Cockroach Labs. He is responsible for our design process, system, and strategy. Before Cockroach, Jeremy was a Principal Product Designer at Percolate, designing enterprise SaaS experiences for Marketers. Prior to Percolate, Jeremy led the design for American Express iOS, Apple Watch, and Android applications at Kettle. When he’s not at work, Jeremy is probably reading a book, getting in some exercise, or spending time with his wife, son, and 3-legged pup Carl. 

Key Partner - Lakshmi Kannan - GM, CockroachCloud

Lakshmi is responsible for the overall roadmap for the CockroachCloud Platform product area, which covers the core experiences for setting up and scaling databases for CockroachCloud. User journeys in this area include onboarding, credit card payments, and moving clusters through their lifecycle (create, scale, upgrade, delete). Additionally, as GM, Lakshmi is also responsible for the go-to-market (GTM) of CockroachCloud, managing, and reporting on the P&L of our credit card business, and evaluating the economics of new offerings like free trials. Lakshmi joined Cockroach Labs in 2018 to help build our cloud offering. When not at work, Lakshmi enjoys trying out new recipes in the kitchen, and Crossfit workouts that keep her on her toes.