Senior Product Manager

Planet DDS is the leading provider of cloud-enabled dental software solutions serving over 10,000 practices in North America with over 60,000 users. The company delivers a complete platform of solutions for dental practices including Denticon Practice Management, Apteryx XVWeb Digital Imaging, Cloud 9 Practice Management (for Orthodontist practices) and Legwork Patient Relationship Management. Planet DDS is committed to creating value for its dental practice clients by solving the most urgent challenges facing today’s dental practices in North America.

This role is hybrid working 1-2x per week out of one of the following locations: Atlanta, GA, Newport Beach, CA, Phoenix, AZ, Akron, OH or Seattle, WA.

Are you a dynamic, committed product manager with a passion for iteratively improving market-leading products through an analytical approach to product management? Do you have the willingness to dig in, have boundless passion and have experience with high-growth SaaS business?

Do you thrive on getting things done?

Are you relentless in your pursuit of success?

Are you curious about business problems?

Job Description:

With overall responsibility for identifying and driving product initiatives from inception through execution. You will collaborate across the organization and therefore must possess a unique blend of business and technical savvy, servant leader disposition, and the motivation to successfully launch products. You will be energized by finding and delivering innovative solutions that solve business problems and create real value for our customers. You will not settle for anything less than best in class product in your industry.

Responsibilities

• Evangelize company products and roadmaps with customer and internal stakeholders.
• Lead and manage the entire product life cycle from strategic planning to tactical activities, providing strategy and vision to the product roadmap, including product pairing and sunsets
• Validate product/feature and market fit using a strong analytical and metrics-driven approach, utilizing tools such as cost-benefit and ROI
• Keep up to date on market trends and assesses market competition by comparing the company’s product to competitors’ products.
• Seek out and identify market requirements for current and future products by conducting thorough qualitative and quantitative market research.
• Manage the product roadmap and ensure epics, features, and stories are sized correctly and groomed. Be able to cull requirements effectively to develop MVPs and demonstrate a sound appreciation of iterative development.
• Product launch – own new product and feature launches, working closely with internal teams to produce training, knowledgebase articles, demo scripts, and marketing materials.
• Develop metrics and reporting that not only provides management and sales with insight on the market but most importantly informs good decision making and continuous improvement.
• Document baseline, monitor, and report KPIs to determine product success against stated goals, including success criteria such as new sales, usage / adoption, etc.

Qualifications

• 7 years of SaaS product management experience
• Demonstrated success evolving outstanding, market-leading products that have accelerated revenue growth for a SaaS business
• Experience building mission critical enterprise SaaS product
• Ability to prioritize incoming requests that recognizes that the enemy of great products isn’t bad product, it is simply okay products
• Experience with Agile project management tools and Agile development methodology.
• Strong ability to drive value from data analytics
• Outstanding organizational and communication skills
• Experience working with offshore development team
• Ability to direct UI/UX designer for optimal user experience
• Experience with API, integration, and partnerships
• A Bachelor’s degree as a minimum level of education

Preferred Qualifications

• Previous experience with SaaS revenue cycle management or clinical product development
• MBA degree

Your Traits & Characteristics

• You thrive on getting things done and are relentless in your pursuit of success.
• You love finding solutions to complex situations and challenging problems.
• You are smart, innovative, and fun.
• You are a servant leader. Co-workers loves working with you because you are empathic, collaborative, make them better, and ambitious.
• You bring a sense of humor and humility to work every day.
• You do what is right every time and without question