Senior Product Manager

Company Description

InPost has revolutionised e-commerce parcel delivery in Poland and is now one of Europe’s leading OOH e-commerce enablement platforms. Founded in 1999 by Rafał Brzoska InPost provides delivery services through our network of almost 47000 Automated Parcel Machines (APMs) and almost 35000 pick-up drop-off points (PUDO) in nine countries across Europe as well as to-door courier and fulfilment services to e-commerce merchants. InPost’s lockers provide consumers with a cheaper and more flexible convenient environmentally friendly and contactless delivery option.

As a Senior Product Manager you will focus on shaping and owning a new approach on Out of Home Points CRM solution - supporting comprehensive location process from acquisition to Parcel Locker deployment with dedicated tools support.

The Senior Product Manager will structure and optimize the underlying business processes in close collaboration with a dedicated team-led delivery group. The solution will be built on Microsoft Dynamics making prior experience with this platform a strong advantage.

Job Description

Your responsibilities:

• Define and communicate the product vision goals and success KPIs in close collaboration with internal stakeholders.

• Own and manage the product backlog prioritizing features and initiatives based on customer value business impact and technical feasibility.

• Work closely with engineering and design teams throughout discovery and delivery to clarify requirements and ensure high-quality execution during sprints.

• Conduct user research and analyze qualitative and quantitative data to validate assumptions and guide product decisions.

• Coordinate go-to-market activities with marketing customer support sales and operations teams.

• Monitor product performance against defined KPIs and continuously iterate based on feedback insights and results.

• Facilitate clear cross-functional communication and alignment across teams and leadership.

• Ensure products comply with relevant industry standards regulations and internal policies.

Qualifications

Requirements:

• 3-5+ years of relevant professional experience as a Product Manager preferably in logistics

• e-commerce or a related technology-driven industry.

• Proven track record of successfully launching scaling and managing digital products end-to-end.

• Bachelor’s degree in Computer Science Engineering Design Information Technology or a related field.

• Strong understanding of product management principles tools and frameworks.

• Hands-on experience with Agile and/or Lean methodologies.

• Solid analytical and problem-solving skills with experience using data analysis tools to inform decisions.

• Excellent communication and collaboration skills with the ability to influence cross-functional teams without formal authority.

• Very good command of English (written and spoken).

Nice to have:

• Master’s degree in Business Engineering Management UX Design or a related field.

• Experience working across multiple functions or regions and/or exposure to leadership roles.

• Relevant professional certifications (e.g. Agile PMP UX Cloud ITIL).