Senior Product Manager - Exchange (Experience)

Our Product Management team drives product initiatives from inception, roadmap prioritisation through to execution, makes impacts and launches products / features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.

About the role: We are looking for a Senior Product Manager to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform that helps change the way we deal with money. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.

Job Responsibilities:

• Lead, plan, execute and maintain the Exchange’s Experience roadmap, focusing on:
• A. World-Class Leading User Experience:
• Build, iterate and optimize best-in-class trading UX/UI and workflows for the advanced retail trader segment
• Be multi-channel capable - synergising mobile app and website experiences with a primary focus on mobile app
• B. Data-Driven Decision Making:
• Setup event tracking to enable funnel analytics and CRM capabilities
• Enrich funnel metrics to breakdown effectiveness effectiveness of strategies at each stage of funnels
• Create dashboard views to provide analytical insight on product performance
• C. Drive Value Throughout the Organisation: Retail Product Suite - Spot and Derivatives trading, Trading Bots, Staking, Supercharger, Trading Arena and more
• Feature and Product Definition: Define features and product outcomes by leading and actively documenting detailed product specifications and requirements (acceptance criteria) ; Weigh necessary trade-offs for optimal outcomes
• Collaboration with Feature Teams: Provide product outcome direction, manage 1 or more feature teams ; Lead and direct the vision of your feature team(s), pushing for continuous improvement ; Adhere to Scrum model (LeSS) ; Join forces with delivery management (Scrum Master) to optimise resource throughput ; Work closely with lead engineers to develop technical solutions ; Share guidance with QA engineers to ensure comprehensive test plans
• Own the Product: Co-manage the roadmap backlog, owning the product area you build with the team ; Own and ship products / features in a timely manner ; Dogfood your product / feature and find ways to improve on it
• Engagement with Business and Sales Teams: Facilitate user studies through client meetings and interviews for product feedback ; Iterate on feedback to ensure user needs are captured and prioritized appropriately ; Collaborate with Marketing, Growth and CRM teams to drive successful product adoption
• Market Awareness: Stay close to market and industry trends
• Cross-Functional Representation: Represent the domain in communications with cross-functional teams

Job Requirements:

• At least 8 years of product management experience, with a domain knowledge of Crypto trading / exchange platforms is preferred
• A data-informed work style, viewed through a compassionate lens of the user
• A passion for building delightful customer-facing products and experiences
• Experience shipping and iterating on successful Software or Financial products at scale
• Demonstrated leadership, taking initiative and producing results
• Positive, can-do attitude with the ability to connect well with Designers, Engineers, QA, Marketing, Compliance, Legal, Growth, CRM
• Overcommunicator, highlighting key information and being to the point
• Understanding of API usage
• Diligent and open to learning new things
• Bring humility to your work and how you work with others
• Good aptitude for understanding technical concepts and applying them is preferred