Senior Product Manager, Internal Tools

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About the role:

We’re seeking a Senior Product Manager to lead our Internal Tools platform team. Your mission will be to empower our internal teams with tools that streamline workflows, drive data-informed decision-making, and improve the Patient and Provider experience. You’ll partner with Engineering, Operations, Data, and Design to build intuitive, scalable, and cutting-edge tools, leveraging AI to further drive efficiencies. This is a new team at Headway, so it’s a great opportunity not only to define the strategy for an area but also to build a team from the ground up. The ideal candidate is comfortable defining and executing a 0-to-1 strategy, passionate about building exceptional platforms for internal customers, and excited to explore the latest technology in the space.

What you’ll do at Headway:

• Develop a vision and strategy for our internal tools team to support Headway’s growth and evolving business needs.
• Deliver exceptional tools for teams across Headway by translating requirements into features that address pain points and drive operational efficiency.
• Identify opportunities to leverage AI and machine learning to optimize workflows and enhance productivity.
• Create feedback loops with internal teams to gather insights, iterate on solutions, and keep internal tools aligned with Headway’s evolving needs.
• Facilitate the smooth rollout of tools through training, documentation, and communication.

You’ll be great for this role if you:

• You have 5+ years of product management experience building internal tools, data platforms, or other internal infrastructure. 
• You enjoy being a platform PM, jamming on technical concepts with your team, and pushing for technical quality.
• You enjoy being the translation layer between technical and non-technical teams, and driving alignment between them.
• You are a master at digging into data, defining clear goals, running toward them & bringing your team along the way.

Compensation and Benefits:

• Salary information is based on a single salary target per role:
  • The starting salary for Senior Product Manager, Internal Tools is $200,000. 

• Benefits offered include:
• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

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