Senior Product Manager, Payments

About This Job

As the Senior Product Manager for the Checkout Experience, you will be a key driver of revenue growth at Dutchie, responsible for optimizing the customer-facing checkout experience across all ordering channels (Hub, Ecomm, Kiosk, and Mobile App). This is a high-impact role with a scope that cuts across multiple engineering teams. You will be part of a broader Product team dedicated to building a best-in-class digital commerce experience.

Key Outcomes

• Increase Checkout Conversion: Own the late-stage product experience across all channels to minimize cart abandonment and maximize purchase completion.
• Increase Payments Share of Wallet: Drive adoption of our Pay by Bank product and integrate seamless cashless payment options into every digital ordering workflow.
• Increase Average Order Value: Leverage our personalization engine to implement cart toppers, gamified deals, and discounts within the checkout flow to boost cart size.

What You'll Do...

• Develop, sell, and execute a roadmap of innovative bank payment experiences across all digital ordering channels to truly revolutionize the way consumers pay for cannabis orders
• Conduct in-depth user research and analysis to identify friction points and opportunities for improvement in the checkout process.
• Be the single-threaded owner for key performance indicators (KPIs) related to checkout conversion, payments share of wallet, and average order value.
• Collaborate closely with design, engineering, marketing, and data teams to implement and iterate on checkout features and enhancements.
• Be the subject matter expert on industry trends and best practices in e-commerce and payments to inform product strategy.

What You Bring...

• 5+ years of experience in product management, with a proven track record of driving revenue growth through checkout optimization.
• Deep understanding of e-commerce and payments, with experience in A/B testing and data-driven decision-making.
• Experience with personalization engines and gamification techniques is a plus.
• Strong analytical and problem-solving skills, with the ability to identify and address complex issues.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

You’ll Get…

We are targeting a starting salary of $175,000 based on the intended level for this role. There may be flexibility on individual compensation packages based candidate skill set, experience, qualifications and other position-related factors.

In addition to cash compensation, our total rewards package includes:

• Full medical benefits including dental and vision plans to ensure you always have the best care.
• Equity packages in the form of stock options to all employees.
• Technology (hardware, software, reading materials, etc..) allowance
• Flexible vacation and sick days

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