Senior Product Manager (SMB)

Summary

You are a hands-on, experienced Product Manager who will own part of the product strategy and roadmap and drive best practices for our SMB product offering at Ocrolus. As a Senior Product Manager, you will be a market expert and drive that understanding across engineering, data science, product management, and Ocrolus’s client-facing functions.

You will lead the product strategy and work with the engineering team to fulfill the product strategy, and drive client engagement, usage, and value proposition for current and future industry partners. 

What you’ll do

• Craft and own the product roadmap for your team, and be responsible for setting priorities, backed up by data and customer feedback
• Research on competition, assess the markets, analyze data and incorporate the learnings while crafting roadmaps and vision for the product
• Align teams (Engineering, Operations, Sales & Marketing, Document Writing etc.) and functions at Ocrolus through process flows, business cases, strategy documents, specs, designs etc. 
• Act as the regional SME for your products and have knowledge of competitive solutions
• Develop KPIs, monitor progress continuously and report on milestones and deliverables
• Work with stakeholders across the business to identify new opportunities and also educate them on how current tech backed product offerings can better achieve their goals
• Manage end-to-end delivery cycle of product features, including phased roll out to customers  and internal teams, quick iterations and a full stack launch
• Outline the plan of achieving product success and maintain/update existing product features
• Work with analytics teams to develop dashboards and reports on key metrics and constantly monitor, report and act on them to improve and optimize the product offerings
• In addition,
• Obtain and maintain a solid understanding of all Ocrolus solutions and see how it complements Ocrolus's mortgage offering
• Constantly ideate and seek new market opportunities in mortgage by leveraging Ocrolus’s distinctive competencies in document processing and analysis
• Proactively maintain client relationships and internal connections across roles and departments

What you’ll bring

• Strong background (either educational or practical work experience) in product management, preferably fintech or mortgage offerings
• Evidence of launching successful products in structured work environments
• Analytical mindset to objectively evaluate the problem and impact being achieved
• Possess a sound understanding of APIs and build solutions that help a wide range of customers
• Ability to articulate complex problems to a wide variety of technical and non-technical audiences
• Ability to convince and align internal stakeholders across all levels and functions
• Flare for good UI/ UX and a passion to deliver products that delight customers
• Focus on commercial success of products and services being launched
• Ability to thrive in a fast-paced environment
• Experience with failure (e.g. product launch) and ability to course correct

Bonus points

• Management Degree from Tier 1 or Tier 2 institute with a Bachelors’ in Computer Science, Engineering or related field
• Knowledge of US Mortgage/ Fintech / Financial services / banking industry is preferred
• ~5+ years of Product Management experience