Senior Product Manager, Studio

Senior Product Manager, Studio   

Givelify is a remote-first, fintech-for-good company where brilliant minds come to power the most loved and trusted online and mobile giving app platform. Thanks to over 1.3 million generous donors, we have helped over 60,000 nonprofits and places of worship raise more than $4 billion. Together, we are changing the world with kindness and generosity.  

Inc. 5000, the Stevie® Awards, Gartner, Forbes, and many more have recognized our story, innovations, and achievements. Our award-winning team builds products and experiences that put more good into the world. We love to take on big challenges because we know our work matters. 

Come make an impact at one of the fastest-growing private companies in the U.S. Be part of a talented team of big-hearted individuals, earning competitive pay with excellent benefits.    

About your role:

We seek a Senior Product Manager to join our product team to lead the Giving Partner Studio solution. Giving Partners are the non-profits and places of worship that champion various causes our donors connect, engage, and do more good. Partner Studio is a web-based application that supports non-profits and places of worship to onboard onto the Givelify platform and enables campaign management, donor insights, analytics, insights, and reporting.  

You will be challenged to envision and execute an experience of enabling our giving partners (places of worship, non-profits) to connect with their donors, help increase the number of donors who contribute consistently by building donor engagement & campaign management capabilities, deliver analytics, AI-driven insights, scorecards, personalized recommendations to make Givelify a premier platform for giving. 

Your team:

Partner Studio is integral to realizing the vision to instantly connect people to causes that matter most to them. As a product manager leading the Partner Studio team working with a cross-functional team of designers, engineers, customer success managers, etc.  

The Sr. Product Manager will get to:

• Own the Partner Studio roadmap. This means getting input from a variety of stakeholders and understanding customer needs, prioritizing the work, and making sure that you are working on the most impactful things
• Understand and improve the customer journey from first-time user experience, activation, retention, and referral  
• Deliver high-value solutions to the market by understanding the needs of our users and potential users, as well as the business needs, by regularly interacting with customers and diving into analytics data. to define the vision, strategy, and roadmap for your product area
• Lead the end-to-end product development process of major features and iterations, including creating high-quality PRDs, working closely with engineering, design, etc. to bring world-class products to market  

To be successful in this role, you’ll also:

• Manage multiple streams of product development along with product owners that can span across feature strategy, growth strategy & new segment expansion strategy 
• Create an experimentation framework and manage a backlog to rapidly test user experiences and optimizations to deliver improved visitor-to-donor conversion 
• Monitor and measure through quantitative and qualitative means feed insights back into the product development process from testing early prototypes to full release
• Collaborate with product marketing on GTM to ensure successful launches and adoption of new features or improvements
• Manage & mentor product owners/junior product managers working in an agile development and design thinking process. Lead and inspire a multidisciplinary team to do their best work 

Your experience: 

• 5+ years of product management experience in developing innovative and successful mobile or web applications  
• Managing other product managers and direct experience in managing a multidisciplinary team for mobile apps is a plus 
• Passionate about metrics and data, creating funnels, retention charts, and dashboards to track & improve on KPIs and cultivate a culture of data-informed decision making 
• Strong understanding of what makes great experiences, as it is essential that you can facilitate or make product design decisions and challenge the team to build simple yet delightful experiences. 
• Learning mindset, curious, bold, self-aware, and humble to understand the donor segments, faith, and non-faith organizations 
• You are user obsessed, and you encourage your team to develop a deep understanding of how your users think and behave—and you create the right processes to make user research a daily ritual
• Strong communicator. You understand what level and form of communication to use to keep not only your team in alignment but your stakeholders too
• Previous experience in building marketplace products or tech products/solutions serving non-profits and faith-based customer segments is a plus 

Your superpowers: 

• Experience working with andor leading faith-based and non-profit organizations 
• Independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in complicated situations. You are known as the person who “gets stuff done” 
• Great communicator. You connect easily with our culture and understand how our operations work. As a result, you can influence a team and individuals to drive to conclusions in a heavily matrixed environment 
• Fast Mover and Flexible. We move fast and believe that doing well is better than perfect. Continual iteration is essential.  
• Excited to learn and help build a growing business
• High-energy and positive standout colleague with a servant’s heart 
• Charismatic & persuasive in effectively building relationships with diverse internal & external audiences
• A customer success-minded approach that drives results 

Our culture: 

We are a virtual team of award-winning and high-performing professionals who innovate and collaborate to fulfill our mission to instantly connect people to causes that matter most to them so they can change their world with kindness and generosity. Our four keys to success - integrity, heart, simplicity, and wow - fuel our passion to be recognized among the tech industry’s most inclusive and purpose-driven workplaces.  

We are steadfast in our conviction to overcome challenges while performing meaningful work alongside some of the most brilliant minds and biggest hearts. It propels our growth as individuals and as a team. We are committed to respecting each other in our workplace, firmly believing diversity is our strength.     

At the heart of everything we do are our giving community, our donors and our partner organizations. We lean on research and human-centered design to consistently push the envelope and innovate our products and customer experiences.  

We take great pride in providing competitive pay, full benefits to help care for you today and in the future, amazing perks (including flexible PTO), and, most importantly, the opportunity to put passion and purpose front and center. 

About Givelify 

Givelify is the most loved and trusted online and mobile giving platform. Along with its powerful donation management system, it’s the fastest-growing technology for advancing generosity in the world. We instantly connect people to their heart’s impulse to do good with award-winning products and experiences. A global community of more than 1.3 million generous people support their favorite churches, places of worship, nonprofits and causes with over $4 billion in donations across more than 60,000 organizations. Givelify leads all giving apps on the App Store and Google Play Store with more than 90,000 verified authentic reviews with an average 4.9 out of 5-star rating. 

Ready to build world-class products? Apply below