Senior Project Manager

About Pulse iD

Pulse iD is a leading fintech company specializing in loyalty and rewards solutions for financial institutions, telcos, and non-bank entities. With a focus on hyper-personalization, enterprise-grade systems, and AI-powered analytics, Pulse iD delivers innovative and scalable platforms for customer engagement and retention.

Job Summary

We are seeking an experienced and strategic Senior Project Manager to lead high-impact projects and drive cross-functional collaboration. The ideal candidate will have 7-9 years of experience managing complex projects, preferably within fintech, SaaS, or digital marketing industries. This role requires a deep understanding of project management principles, strong leadership skills, and the ability to manage multiple large-scale projects while aligning with organizational goals.

As a Senior Project Manager, you will take full ownership of end-to-end project delivery, oversee stakeholder management, and play a pivotal role in shaping best practices for the Project Management Office (PMO).

Key ResponsibilitiesStrategic Project Planning and Leadership

• Define project objectives, scope, deliverables, and success criteria in collaboration with clients and internal teams.
• Develop comprehensive project roadmaps, ensuring alignment with business goals, timelines, and budgets.
• Lead multiple, large-scale projects simultaneously with a focus on quality, efficiency, and client satisfaction.

Stakeholder Engagement and Communication

• Serve as the primary point of contact for senior clients, ensuring transparency, trust, and alignment.
• Manage relationships with internal cross-functional teams, third-party vendors, and strategic partners.
• Facilitate regular stakeholder meetings, providing clear updates on progress, risks, and key milestones.

Risk Management and Problem Solving

• Proactively identify risks and develop robust mitigation strategies to address potential roadblocks.
• Resolve high-impact issues promptly while maintaining project momentum and quality standards.

Team Leadership and Mentorship

• Lead and mentor project teams, fostering collaboration and accountability.
• Provide guidance to junior project managers or coordinators, ensuring adherence to best practices.
• Advocate for continuous improvement within the project management function.

Data-Driven Insights and Reporting

• Oversee the integration of Pulse iD’s analytics tools into client platforms, ensuring actionable insights on campaign performance, user engagement, and ROI.
• Present detailed project progress reports and insights to senior management and clients.

Process Optimization and Innovation

• Contribute to the development and implementation of PMO frameworks, processes, and methodologies to improve efficiency and scalability.
• Stay updated with industry trends and introduce innovative practices to elevate project delivery standards.

Qualifications and SkillsExperience and Education

• 7-9 years of experience in project management, with a strong track record of leading complex projects in fintech, SaaS, or digital marketing.
• Bachelor’s degree in Business, Technology, Marketing or a related field (PMP, PRINCE2, or similar certifications are highly preferred).

Technical and Leadership Skills

• Advanced proficiency in project management tools such as JIRA, Trello, or MS Project.
• Deep understanding of APIs, loyalty platforms, marketing initiatives, and merchant integrations.
• Exceptional leadership and team management skills.
• Strong strategic thinking and decision-making abilities.

Soft Skills

• Outstanding written and verbal communication skills for high-level client and team interactions.
• Strong negotiation, conflict resolution, and stakeholder management abilities.
• Highly organized, detail-oriented, and capable of managing competing priorities in a dynamic environment.

Preferred Experience

• Managing enterprise-grade loyalty programs or marketing campaigns for financial institutions or telcos.
• Leading cross-border rewards programs and affiliate partnerships.
• Experience with analytics dashboards, campaign management platforms, or merchant integrations.

Why Join Pulse iD?

Leadership Opportunities: Be at the forefront of delivering cutting-edge fintech solutions.
Global Impact: Work on high-impact projects across APAC, CEMEA, and ME markets.
Career Growth: Join a dynamic and innovative environment with opportunities to grow into senior leadership roles.

How to Apply

If you are a seasoned project management professional with a passion for driving impactful solutions in fintech, we’d love to hear from you!