Senior Project Manager (Accreditation)

Innovation:

• Champions continuous improvement efforts within the department and the Community as directed
• Acts and performs as ultimate team player. Demonstrates significant flexibility as a requirement including the ability to embrace change.

1. Operational Effectiveness and Efficiency: Promotes innovative excellence and transformational endeavors.

• Drive innovation and optimization of new and existing processes within the organization.
• Assumes responsibility for ensuring adherence to established project management standards by project management staff and meeting established project performance metrics.
• Thinks creatively and is driven by opportunities to continually improve and transform processes.
• Looks for opportunity to address customer needs. Seeks approaches that maximize current applications and resources.
• Demonstrates continuous effort to innovate and improve operations, decrease turnaround times and streamline work processes. Works cooperatively to provide quality seamless customer service.
• Recognizes and champions potential areas where existing policies and procedures require change or where new ones need to be developed.
• Evaluates overall and individual work performance to determine effectiveness in providing quality products within time and cost restraints.
• Applies logic and structure to solve ambiguous problems.

1. Lead Role: Serves as Senior Project Manager on multiple, concurrent high complexity projects.

• Determines, documents and manages project scope, schedule and budget.
• Communicates effectively to all levels of the organization.
• Adheres to industry wide best practices for project management
• Effectively manages budget, scope, and resources associated with projects
• Leads a project team composed of internal and external customers within the department as well as consultants.
• Facilitates the advancement of the project through various phases of project implementation.
• Analyzes projects to ensure conformance with Community and departmental strategic plans
• Resolves the most difficult problems and conflicts, both technical and non-technical.

• Completes business modeling and process re-design including customer meetings and documentation.
• Reviews and analyzes data in order to problem solve or determine solution options.
• Conveys information in an appropriate method and format to drive decision making.
• Serves as a facilitator in various types of analysis and problem solving meetings.

• In conjunction with the Chief Medical Officer, executive team and the Quality Administrator, works to implement and operationalize the requirements to achieve AAAHC accreditation.
• Works within the business to solve and/or mitigate current and anticipated workforce challenges, proactively identify the critical workforce requirements necessary to execute strategic business plans.
• Works with Executive leadership team to align functional and strategic plans that incorporate business needs, assess gaps and leverages tools to model mitigation plans through scenario planning.
• Works with the executive team to identify and develop the leadership needs and internal capacity of the department and facilitates strategic changes in project scope or assignment across the team.
• Works with the executive team and senior leaders, develop and implement programs to support employee engagement, rewards and recognition, and morale.
• Works with the executive team, quality management and senior leaders to define Key Performance Indicators (KPIs) on various projects.
• Collaborates with the executive team and Quality Management in the development of strategies to improve operational efficiency and/or performance, including oversee the development of operational plans which identify future operational resource requirements to ensure performance targets are met.
• Leads and interprets quantitative and qualitative analyses that contribute to the development of strategic insights.
• Works as a senior project lead with respect to planning and execution of the self-governance compact.
• Continuously measure and assess progress against existing strategic plans to ensure practical business alignment and exhibit the ability to lead cross-functional projects in the design of alternative approaches.
• Creates action-oriented insights, content and recommendations in written materials for senior and executive leaders.
• Provide strategic guidance and ensure the execution and implementation of standardized, scalable and sustainable processes that meet organizational requirements.

• Education & Experience: A Bachelor’s degree from an accredited college or university in Information Systems/Technology, Healthcare Administration, Project Management, Public or Business Administration or compatible discipline required. Master’s degree preferred.

1. Seven (7) years experience in project management or strategic planning required.
2. Five (5) years supervisory experience required.
3. Two (2) years working within a healthcare related industry preferred
4. Professional Project Management (PMP) Certification preferred.

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