Senior Revenue Operations Manager

Smartcar is on a mission to simplify how people securely connect their favorite apps and services to their cars. We build developer-friendly vehicle APIs so businesses can use a single integration to make their products available to cars across brands.

Founded in 2015 Smartcar has raised $36M from Andreessen Horowitz New Enterprise Associates and Energize Capital. We are now the leading developer platform for mobility businesses across North America and Europe serving amazing customers such as Uber Turo NRG Uplight Emovis and AutoNation.

Innovative mobility companies use our API platform to manage EV charging verify mileage issue digital car keys monitor fleets and much more.

As Smartcar’s Senior Revenue Operations Manager you’ll drive operational excellence across our sales process. In this role you will lead our CRM administration data integrity reporting and tooling optimization ensuring seamless system integration and providing actionable insights to support revenue growth. You will play a key role in improving processes enhancing team efficiency and collaborating with cross-functional teams.

Feel free to check out what our interview process looks like.

This role is remote within the United States. We’d love for you to join us!

Key Responsibilities

• Own and administer our Salesforce environment including data management process automation and external system integrations (e.g. LeanData Gong PandaDoc Ortto Slack Zapier).

• Serve as the primary point of contact for Salesforce ensuring accurate data flows and simplifying lead and opportunity tracking reporting and pipeline management.

• Drive ongoing process improvement by building workflows automating manual tasks and optimizing sales tracking ensuring data cleanliness and consistency across Salesforce and integrated tools.

• Optimize reporting and dashboards to track sales and growth metrics providing sales leadership with data-driven insights to improve decision-making and performance.

• Reconcile Salesforce data with SaaS contracts and external resources (e.g. PDF contracts Google Sheets) to track ARR and ensure accurate reporting.

• Lead the optimization and management of sales tools and vendor relationships (e.g. Calendly LeanData Zapier) while proactively recommending new tools and processes to improve sales efficiency and growth.

• Deliver regular training to ensure team engagement with tools and adherence to Salesforce best practices.

• Assist with commission calculations ensuring accuracy in payroll submissions.

• Collaborate with Sales Customer Success Marketing and Engineering to drive operational improvements.

• Support ad hoc revenue operations related initiatives.

Who You Are

• Extensive Salesforce administration expertise including hands-on work with process automation data management and external system integrations (e.g. PandaDoc Ortto Slack).

• Strong experience managing Salesforce environments serving as the primary point of contact for system users and ensuring accurate data flows lead tracking and reporting.

• Skilled in data analysis and reporting with experience in optimizing dashboards and providing data-driven insights for sales leadership.

• Proficient with building workflows and automations to drive process improvement and optimize sales tracking.

• Comfort with ensuring organizational-wide data hygiene practices are adopted.

• Expertise in managing sales tools and vendor relationships with the ability to recommend and implement new tools or integrations to enhance sales efficiency and growth.

• Proficient with analytics and BI tools such as Google Sheets Metabase etc.

• Familiar with tools such as Calendly LeanData and Zapier with a deep understanding of how to leverage these tools to drive performance.

• Strong written and verbal communications skills.

• Hands-on with strong attention to detail.

Bonus

• Experience with commission calculations and ensuring accuracy in payroll submissions.

• Familiarity with SQL for data querying and internal reporting.

Manager

• Emily Frey Director of Finance

Compensation and Benefits Package

• Base salary determined by years of experience: $100000 - $160000.

• Equity.

• Remote work within the United States.

• Health Dental and Vision covered at 90% for all plans and 80% coverage for dependents which amounts to approximately 11 thousand dollars a year.

• 401K matching at 4%.

• Unlimited PTO.

• Wellness stipend of $50 a month.

• Cell phone and Internet stipend of $50 a month.

• $300 yearly learning and development stipend.

• $350 work-from-home stipend.

• 8 weeks of 100% paid parental leave with an additional 4 weeks unpaid 1-week half day ramp back time and a 5 week Factor subscription.

• 10 days of paid bereavement leave.

Sponsorship

• We do not currently support any new sponsorship opportunities or sponsorship transfers for this role.

Recruiter For This Role

• Jackie Leary

Smartcar is an equal opportunity employer. If you require accommodations for a disability or special need during the interview process please contact us at [email protected]. We're here to ensure your comfort and provide reasonable support.