Senior Salesforce Admin

NOTE: This is a FULLY remote role. The candidate will collaborate with their peers and internal customers in North America and Europe. You DO NOT have to be in the specific country or city shown in this listing.

Hostaway is the market-leading SaaS scale-up transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb Expedia Group (Vrbo) and Booking.com we're taking on the competition and winning. Leveraging our customer-centric core values we consistently deliver results that encourage growth learning and innovation for our team our customers and the industry.

As a profitable and exponentially growing company this role is necessitated by our continued growth.

We’re looking for a highly experienced and strategic Senior Salesforce Admin to join Hostaway’s Revenue Operations team. As we transition from HubSpot to Salesforce this role is critical in ensuring a seamless CRM migration while building a robust scalable and efficient Salesforce platform that supports our rapidly growing SaaS business. This person will play a key role in aligning systems with business needs and empowering our teams with clean actionable data.

Responsibilities:

• Salesforce Administration : Manage and customize Salesforce to meet business needs; handle user roles permissions workflows and dashboards; ensure data integrity and perform audits.

• CRM Migration : Lead or support HubSpot-to-Salesforce migration with high data accuracy; map business processes train teams and document workflows.

• HubSpot Knowledge: Leverage expertise to optimize HubSpot processes and ensure a smooth transition.

• Collaboration: Partner with Sales Marketing and RevOps to define priorities; integrate Salesforce with tools like BI platforms; provide troubleshooting and training.

• Scalability & Best Practices : Design scalable solutions stay updated on Salesforce features and implement efficiency improvements

• 5+ years of experience as a Salesforce Administrator preferably in a SaaS environment.

• Proven experience in CRM migration projects ideally transitioning from HubSpot to Salesforce.

• Strong understanding of HubSpot and its processes.

• Expertise in Salesforce customization (e.g. workflows process builder flows Lightning app builder).

• Excellent problem-solving organizational and project management skills.

• Strong interpersonal and communication skills to work effectively with technical and non-technical stakeholders.

Nice to have skills for this role

• Salesforce certifications (e.g. Salesforce Advanced Administrator Salesforce Platform App Builder) are strongly preferred.

• Familiarity with data integration tools (e.g. Zapier MuleSoft) and BI tools (e.g. Looker Tableau) is a plus.