Senior Social Media Manager

About the role:

We are hiring a Senior Social Media Manager to join our Communications team. As our first Social Media Manager, you’ll be given the reins (and autonomy) to supercharge Forter’s social media strategy with a focus on growth and engagement. We're counting on you to be the expert!

What you’ll be doing:

• Elevate Forter’s brand and engage with key audiences across our various social channels (LinkedIn, Twitter, Facebook, Youtube). 
• Spearhead Forter’s social strategy to ensure we’re reaching the right audiences, on the right channels, with the right messages. 
• Partner with our stellar Creative team to develop compelling and snackable social content and collaborate with HR to bring our employer brand to life on social media. 
• Educate internal audiences on leveraging social selling to drive more meaningful conversations with prospects and customers.
• Build an employee social advocacy program that turns Forterians into brand stewards.

What you’ll need:

• Creative storyteller: You have a flair for crafting compelling stories, captivating content, and visually stunning social campaigns that drive engagement and reach. 
• Trend whisperer: Stay ahead of the curve by monitoring social media trends and emerging technologies to keep Forter one step ahead. 
• Engagement conductor: You’ll be responsible for energizing and inspiring our internal and external audiences on social media, fostering meaningful conversations and engagement opportunities.
• Brand ambassador: Be a passionate advocate of our brand across all social media channels, embodying Forter’s voice, tone and values.
• Amplifier: You should be comfortable empowering our sales team with social selling techniques, providing guidance, training, and resources so they can harness social media to have more meaningful conversations.
• Data interpreter: We love to experiment at Forter and the proof is in the pudding! So you’ll need strong analytical skills to understand what’s working and what’s not and the creative brain power to try something new!
• Proven track record: You’ve successfully managed and grown social media channels for B2B tech brands and have hands-on experience with social tools such as Sprout, Hootsuite and/or Sprinklr along with using social as a crisis communications tool.  

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, 2022)
• SAP Pinnacle Awards “New Partner Application Award” (2023) 
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Benefits:

• Competitive salary 
• Matching 401K Plan 
• Comprehensive and generous health insurance, including vision and dental coverage Stock options 
• Generous PTO policy 
• Half day Fridays
• Home office allowance

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Salary Range: $87,500 - $143,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.