Senior Software Engineer in Test

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Our development team is rapidly growing, and we need engineers who want to join a highly driven team. We are looking for a Software Engineer in Test (SDET) who is focused on continually driving quality through advocacy, code, and any other necessary means.

We look for thinkers and creative minds, and value people who are passionate about continually pushing the boundaries of what’s possible. In turn, we commit to providing our team with the tools, environment, and technology that make them successful.

What you'll be doing day to day:

· Create detailed, comprehensive, and well-structured test plans.

· Design, develop, and execute test automation for functional and non-functional test scenarios.

· Contribute to the development and maintenance of test automation infrastructure and reporting tools.

· Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.

· Estimate, prioritize, plan, and coordinate testing activities.

· Identify, record, thoroughly document, and track defects.

· Perform thorough regression testing when defects are resolved.

· Develop and apply testing processes for new and existing products to meet client needs.

· Liaise with internal teams (e.g. developers and product managers) to identify system requirements.

· Monitor system health and use logging to help debug issues.

· Investigate the causes of non-conforming software and become an advocate for the customer in ensuring top tier quality.

· Track quality assurance metrics to help make data driven quality related decisions.

· Stay up to date with new testing tools and test strategies.

Skills and experience we're looking for:

· Proven work experience in software quality assurance, 7+ years preferred.

· Strong knowledge of software QA methodologies, tools, and processes.

· Strong object-oriented coding skills, Java experience is preferred.

· Experience in writing clear, concise, and comprehensive test plans.

· Hands-on experience with both white box and black box testing.

· Hands-on experience with automated testing tools.

· Solid understanding of the Test Pyramid.

· Knowledge of relational databases (e.g. Microsoft SQL Server, MySQL, PostgreSQL).

· Experience working in an Agile/Scrum development process.

· Experience using system and performance monitoring tools (e.g. App Dynamics, Grafana, New Relic, DataDog).

· Experience with data validation techniques, data profiling, and data quality assurance in the context of large data sets.

· BS/MS degree in Computer Science, Engineering or related experience.

· Team player who builds strong working relationships with peers and stakeholders.

· Self-starter who prioritizes effectively and delivers despite complexity.

· Leader who promotes courageous innovative discussion where multiple viewpoints are heard.

Bonus points for:

· Selenium.

· PACT.

· Performance testing.

· Security testing.

· Cloud experience (Azure or AWS).

· Strong understanding of AI concepts, best practices for quality assurance in the AI space and using AI for automation.

· Experience working in the healthcare space.

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PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] 

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.