Senior Software Engineer - VOIP

The Role:

Podium is seeking a talented Senior Software Engineer with expertise in building VOIP solutions. In this role you will join a team of intelligent and dedicated engineers tasked with empowering local businesses by creating a modern phone service for collecting and converting leads for local businesses. If you are passionate about tackling complex challenges thrive in a fast-paced iterative environment and know how to break down intricate problems in the telecom space we think you’ll be a great fit.

What you will be doing:

• Develop and deploy VoIP features powered by a cloud PBX for local businesses to capture leads more efficiently and handle their phone system needs.

• Diagnose troubleshoot and resolve quality issues related to VoIP video and telephony platforms.

• Collaborate with cross-functional teams to design and develop VoIP solutions that meet the needs of our customers ensuring high call quality and reliability.

• Identify and resolve bottlenecks and performance issues within our VoIP infrastructure. Implement optimizations to enhance system efficiency and reduce latency.

• Play a key role in system implementations contributing your expertise and knowledge to ensure successful project outcomes.

What you should have:

• 5+ years of hands-on programming experience with at least one modern language such as Java Python Go or Elixir.

• Expert Experience with VoIP platforms like NetSapiens OpenSIPS Asterisk FreeSwitch or Kamailio.

• Ability to diagnose troubleshoot and resolve quality issues related to VoIP video and telephony platforms.

• Experience troubleshooting telecommunications networks VoIP SIP RTP RTCP parsing call records sip traces MOS Score jitter and delay is required.

What we hope you have:

• 6+ years of experience with cloud and hybrid or on-premises infrastructures architecture designs migrations industry standards and/or technology management.

• Solid understanding of OSI model firewalls IP routing IP switching VLANS and QOS/COS.

• Hands-on experience with network monitoring network diagnostics and network analytics tools.

• Proficient in packet capture utilities and identifying application issues at the packet level.

• Experience in network server and application-status monitoring.

• Strong knowledge of VOIP and telecommunication industry standards