Senior Sous Chef

Factor_ is a ready-to-eat meal delivery service that takes a whole new approach to fresh-prepared food. Weekly rotating menus are chef-prepared and approved by nutrition specialists making mealtime simple and stress-free, and providing convenience without having to compromise. Every Factor_ meal is made from scratch using only the freshest premium ingredients. Our Factor_ brand has teams across North-America and Europe and currently delivers to residents in North-America, Sweden, Denmark, the Netherlands and Belgium and we plan to expand to other European countries in the future. Factor_ is part of the HelloFresh Group which now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz. Senior Sous Chef Factor a brand of HelloFresh is seeking a Senior Sous Chef to lead kitchen operations across multiple sites in the Chicago area that will delight our loyal customers’ taste buds and provide optimal nutrition to elevate their performance. This cuisine is produced in large volumes while maintaining integrity and presentation before, during and after transit. Someone who has a creative eye and is detail oriented. Someone who can lead a team to execute with repeatability. You will... • Oversee product quality and food safety in a mass production kitchen • Ensure the execution of new recipes, training and oversight of kitchen staff to implement new recipes as well as working with R&D team to help improve existing recipes. • Own the weekly yields that are needed in all areas for accurate COG targets • Be responsible for training, coaching, and developing sous chef staff. Weekly 1:1’s for growth & development of sous chefs • Develop and implement process controls • Validate consistent, premium taste, appearance and performance of every meal leaving our high-volume kitchen • Train and lead other members of the team throughout the various parts of production including pre-op, cooking, assembly, cooling, etc. • Implement and adhere to gold standards of food quality and food safety • Cover station in absence of sous chef • Culinary academy leaders- teaching techniques and best practices to sous chefs and lead hourlies • Culinary academy will be a comprehensive hands on development forum for our sous chefs covering: food safety and sanitation; culinary math; scientific principles in cooking; recognizing quality; meeting customer needs & professional ethics • Leverage hands on knowledge of HACCP, FSMA, SQF, and USDA regulations • Continuously improve product quality and process steps with support of Corporate Executive chef and R&D chefs • Address and eliminate product quality issues/customer complaints arising from problems originating with production of meals. • Supervise food production personnel, assist with food production tasks as needed and assure that quality and • Cost standards are consistently attained • Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll • Costs to achieve maximum profitability • Prepares weekly cook schedules and reviews/approves payroll in assistance with HR • Supervision, evaluation and training of employees, sanitation and safety, menu planning and related production activities • Development of training and the provision of professional development opportunities for all kitchen staff • Maintaining security of kitchen including equipment food and supply inventories • Assumes complete charge of the kitchen in the absence of the Executive Sous Chef • Oversees all aspects of food preparation • Able to work in any station as assigned by the Executive Sous Chef • Consistently maintains standards of quality, cost, eye appeal and flavor of foods • Submits Requests for maintenance, repairs and upkeep of the kitchen and its equipment • Review, coordinate, and communicate timing; making proper adjustments to accommodate. • Checks in place before production time and inspects presentation of food items to ensure that quality standards are met You are… • Curious: Always seeking to understand “why”. Always looking to make things better. • Passionate: You are driven by a love for what you do. • Optimistic: The ability to bounce back quickly when something doesn’t work. • Action Orient: Knowing when to shift from planning to doing. Willingness to get your hands dirty. • Honest: Transparency with customers, partners and teammates • Strong communication and interpersonal skills • Data-driven and analytical • Able to add structure to ambiguous situations • A Self-starter, take initiative and get stuff done with a high degree of excellence You are… • Able to train and develop a large group of employees and manage an active kitchen • A problem solver • Results Driven • Able speak to employees with tact and diplomacy • Able to multitask - tracking/monitoring recipe development and maintaining productivity • Computer literate to input information into the computer • Able to take direction and relay information to employees • Comfortability in being exposed to hot, cool and/or cold environment (30º - 70º) You’ll get… • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities • Generous PTO and flexible attendance policy • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_) • Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+ • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. #Factor #JD1008 About HelloFresh Group We believe in the power of shared meals to unite people from diverse backgrounds. Our commitment to workplace diversity is unwavering, fostering inclusion and belonging for everyone. This dedication extends to our partners and the communities we serve. We’re always evolving, actively listening, and learning to uphold these values. Our collaborative culture, driven by a diverse team, allows us to connect with customers and transform their feedback into tangible improvements, from innovative recipes to enhancing our delivery process. At Factor_, diversity and inclusion are paramount. We’re an equal-opportunity employer, ensuring fairness regardless of race, gender, age, or other protected characteristics.