Senior Support Engineer (PostgreSQL)

Job Summary

We're looking for a Senior Support Engineer in Ontario Canada to be part of the RDBA - Technical Support team. You will report to our Senior Manager Technical Support and be a part of a global team supporting our clients. You will be responsible for maintaining and managing client’s Postgres databases partnering closely with our client's in-house DBA's team by providing guidance support and execution following best practices.

The EDB Support Team team delivers a 24/7 service to clients while observing industry-standard security policies and tools. You will work on a variety of OS platforms versions of Postgres and high availability solutions while building a plan of action to prevent outages.

Candidate Note: This role is 100% remote. Candidate needs to be located in Ontario. This role requires the work hours of 16:00 UTC-00:30 UTC Monday to Friday with rotating weekend coverage once a month.

What your impact will be:

• Understanding operational requirements including hardware architecting configuring integrating and maintaining mission-critical Production PostgreSQL databases

• Conducting all backup recovery and PITR replicating

• Upgrading migrating and tuning PostgreSQL database version

• Developing database automation scripts and maintaining them

• Providing technical guidance for integration testing and planning of new production databases

• Improving and creating DBA policies procedures and standards

What you will bring:

• 8+ years of strong experience as a PostgreSQL DBA

• 1 + Years of working with cloud/virtualization technologies

• Experience in monitoring managing and maintaining mission-critical 24/7 production databases

• Hands-on experience on shell scripting

• Awesome communication skills

• SQL query tuning hands-on experience

• Experience on community-supported tools like Pgbadger PGadmin Pgpool Pgbouncer

• Strong communication in English

• Flexibility to work in shifts and on weekends (if required)

What will give you an edge:

• Experience on EnterpriseDB products and certifications (OCP certifications)

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