Senior Support Engineer (PostgreSQL)

Job Summary

We're looking for a Senior Support Engineer in Ontario, Canada to be part of the RDBA - Technical Support team. You will report to our Senior Manager, Technical Support and be a part of a global team supporting our clients. You will be responsible for maintaining and managing client’s Postgres databases, partnering closely with our client's in-house DBA's team by providing guidance, support and execution following best practices. 

The EDB Support Team team delivers a 24/7 service to clients while observing industry-standard security policies and tools. You will work on a variety of OS platforms, versions of Postgres and high availability solutions while building a plan of action to prevent outages.

Candidate Note: This role is 100% remote. Candidate needs to be located in Ontario. This role requires the work hours of 16:00 UTC-00:30 UTC Monday to Friday with rotating weekend coverage once a month.

What your impact will be: 

• Understanding operational requirements including hardware, architecting, configuring, integrating, and maintaining mission-critical Production PostgreSQL databases
• Conducting all backup recovery and PITR replicating
• Upgrading, migrating, and tuning PostgreSQL database version
• Developing database automation scripts and maintaining them
• Providing technical guidance for integration testing, and planning of new production databases
• Improving and creating DBA policies, procedures and standards

What you will bring:

• 8+ years of strong experience as a PostgreSQL DBA
• 1 + Years of working with cloud/virtualization technologies
• Experience in monitoring, managing and maintaining mission-critical 24/7 production databases
• Hands-on experience on shell scripting
• Awesome communication skills 
• SQL query tuning hands-on experience
• Experience on community-supported tools like Pgbadger, PGadmin, Pgpool, Pgbouncer
• Strong communication in English
• Flexibility to work in shifts and on weekends (if required)

What will give you an edge:

• Experience on EnterpriseDB products and certifications (OCP certifications)

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