Senior Systems Engineer, Information Technology, Full-time

The position of Senior Systems Engineer plays a critical role in providing expert technology support, troubleshooting system and network issues, and deploying cloud and on-prem virtualized infrastructure. Responsibilities: • Provide on-site and remote assistance in resolving technology support issues; including providing after-hours support in an on-call rotation • Support technology implementations/upgrades • Pan and implement new project implementations • Act as a customer technology expert and collaborate with cross-functional teams to design and implement IT solutions that align with customer objectives • Troubleshoot system and network issues, identifying root causes and implementing effective solutions • Design, deploy, and manage cloud and on-prem virtualized infrastructure • Act as a point of escalation for junior members of the IT team • Develop and maintain documentation related to system configurations, processes, and procedures • Stay up-to-date with emerging technologies and industry trends, making recommendations for continuous improvement Qualifications: • Bachelor’s degree in an IT related field or equivalent work experience preferred • 5+ years of experience in troubleshooting, supporting, designing, and building Microsoft Windows domain environments;10+ years’ experience preferred • Healthcare industry experience and knowledge helpful • Strong windows domain experience (Server 2016+) such as group policy and user administration • Senior level knowledge of on-premise virtualization solutions (Vmware, Hyper-V, Azure Stack HCI, Nutanix) • Email server administration (M365, Exchange)Office 365 or MCSE certification preferred • Advanced proficiency in cloud environment architecture (Azure, AWS); enterprise storage solutions (Dell Isilon, HPE Nimble Storage); and networking concepts and technologies, including TCP/IP, DNS, DHCP and VLANs • Proven ability to design, implement, and troubleshoot complex IT systems and infrastructure • Experience implementing Windows, Active Directory and Exchange, Networking, IP Addressing, virtualization and storage at an enterprise level • Excellent communication and service delivery skills, with the ability to articulate technical concepts to non-technical stakeholders • Strong analytical and problem-solving skills, with a detail-oriented approach • Ability to work independently and collaboratively in a fast-paced environment • Industry certifications such as VMware Certified Professional (VCP), Cloud Architect Certifications, MCSE or equivalent Location: ONSITE, Brooks Rehabilitation Hospital at 3599 University Blvd South, Jacksonville, FL 32216 Hours: 40 Hours per week Compensation:Experience, education and tenure may be considered along with internal equity when job offers are extended. Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: • Competitive Pay • Comprehensive Benefits package • Vacation/Paid Time Off • Retirement Plan • Employee Discounts • Clinical Education and Professional Development Programs