Senior Technical Engagement Manager

As a Stable Kernel Senior Technical Engagement Manager, you play an essential role in setting our portfolio of world-class clients up for success through the on-time and on-budget development and delivery of their most innovative, transformational initiatives. Your positivity, candor, and effectiveness make you the Technical Engagement Manager that clients request to have assigned to their projects time and time again.

You are an equal parts delivery expert and trusted advisor to internal and external project stakeholders, ensuring deliverables are thoughtfully developed, expectations are clearly articulated internally, and projects are completed both on time and on budget. 

You are a true partner to our sales, strategy, technical, and client services professionals and collaborate with them throughout the client life cycle to ensure outstanding work, documentation, and customer service.

Senior Technical Engagement Managers may be classified as individual contributors or as people managers who also have individual contributor responsibilities.

• Communicating with executives at Fortune 100 clients as well as their engineering teams to understand business and project goals as well as quickly assess and shape their needs for an integrated agency response.

• A curiosity for new technologies relative to Stable Kernel solutions offerings and a passion for staying current with trends that affect the custom software ecosystem.

• Leading daily stand-ups with our team and client teams.

• Running projects using the most common agile Software Project Management methodologies, Scrum and Kanban

• Building and maintaining trusting, consultative, long-term relationships between our clients and our company

• Managing a portfolio of client accounts and assisting those clients with new and existing projects

• Aligning closely with the sales, service, strategy, and execution teams to

• determine scopes of work, goals, outcomes, measurements, vendor relationships, and project staffing plans

• support RFP processes

• support SOW creation and review process

• identify other business opportunities within existing accounts

• Creating project-specific plans and schedules and overseeing project status throughout the software development life cycle

• Tracking and communicating progress, defects, and issues throughout the software development life cycle

• Proactively mitigating and managing critical escalations and at-risk accounts

• Creating and delivering compelling presentations, reports, and communication to both client and internal stakeholders

• Ensuring projects and products are delivered on time and within budget

• Ensuring compliance with all client and Stable Kernel policies

• Tracking and reporting of profitability and utilization for projects and resources

SK Technical Engagement Managers exemplify and demonstrate:

• Organizational skills

• Eloquence

• Positivity

• Collaboration

• Quick & effective problem solving

• Attention to detail

• Adaptability

• Committed practice of our company values

• Thrives in a hybrid environment

• 5-8 years of experience working in consulting, professional services, or similar services-based organizations. Equally comfortable navigating between business teams and technical teams.

• Experience managing complex projects or multiple smaller projects simultaneously

• Proven client negotiation skills

• Proven track record of maintaining or growing key accounts

• Proven experience writing business requirements documents

• Exceptional communication skills

• Enjoys mentoring junior team members

• Has CSM (Certified Scrum Master), CSPO (Certified Scrum Product Owner), or similar Agile Project Management certifications

Nice to haves:

• Experience with JIRA, SmartSheet, and tracking project budgets

• Experience with CRM tools such as HubSpot

Minimum Base Salary: $120,000

• Health, vision, and dental plans at 100% personal coverage

• 401k with above-average company matching 

• Group Life and Short Term Disability Insurance at no cost to the employee

• Optional Flexible Spending Account and Dependent Care Flexible Spending Account participation

• $3000 annual industry educational budget 

• Paid time off and paid holidays (including a floating holiday) 

• Minimal to moderate travel associated with this position

*Note – We are not sponsoring employment visas at this time. If you are currently in possession of an employment visa, it will need to be effective for at least 3 years from the date of your application for your candidacy for employment to be considered.

Stable Kernel’s culture is inclusive and expansive. We celebrate diversity in its many glorious forms and do not discriminate based on race, religion, color, national origin, gender role orientation, sexual orientation, age, marital status, veteran status, or disability status. However, we will discriminate against those unwilling to comply with the practice of our company values:

• we work with integrity always

• we respect our work and each other

• we are dedicated to life-long learning and sharing

• we stay hungry for new challenges

If you are like-minded in this regard, we hope you will apply. We look forward to meeting you.