A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries helping them shape their hybrid cloud and AI journeys. With support from our strategic partners robust IBM technology and Red Hat you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting curiosity fuels success. You’ll be encouraged to challenge the norm explore new ideas and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
In this role you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Responsibilities:
· Drive end-to-end UX design from discovery through delivery.
· Design AI experiences including conversation flows agent affordances explainability and uncertainty handling.
· Create clear information architecture journey maps and interaction models.
· Produce wireframes and high-fidelity prototypes to communicate behavior and intent.
· Contribute to and maintain design systems tokens and components.
· Ensure accessibility compliance aligned with WCAG 2.1+.
· Partner with engineering on design handoff and implementation support.
· Use research and analytics to iterate and improve solutions.
· 5+ years of experience in UX or product design.
· Strong expertise in product design UX for AI and design systems.
· Advanced proficiency in Figma and FigJam.
· Proven research synthesis and problem-solving skills.
· Experience designing responsive complex applications.
· Strong communication and cross-functional collaboration skills.
· Ability to operate independently in senior-level design roles.