Services Tender Manager

1. Main mission

The Field Services Tendering Engineer works in close collaboration with the Field Services Sales and Opportunity Team, on the services customer project.

As part of the Tendering Team, he or she contributes to the bid elaboration for qualified project opportunities by creating an adequate offer reflecting the customer needs.

The Field Services Tendering Engineer works on Request for Quotation (RFQ) of low to medium size, of limited technical and commercial complexity.

May work as deputy to a Field Services Tendering Manager in elaborating offers of higher size and commercial complexity.

2. Activities and areas of responsibility

• Analyze low to medium complexity RFQs, interpret requirements and create specifications based on the appropriate Schneider Electric offer to meet the customer needs
• Build techno-commercial proposals by using standard tools and processes and integrating validated data provided by technical and commercial support functions.
• Observe the main drivers of the proposal = Key Success Factors (ex quality, price, deadline, special customer requests...) as given by the FS Tender Manager and the Opportunity Leader.
• Communicates efficiently by listening and sharing information with internal and external customers
• Supervise the documents to be submitted to the customers in term of quality, number...
• Follow the Customer Project Process for Services (CPP4S) process related to offer submittal : Risks analysis, offer review, tender submittal review, escalation workflow for getting the final approval at the Delegation of Authority (DOA) corresponding level
• Observe the application of the Services Selling Governance rules and the Tendering Process in place.

3. Main interactions

Reports to the Tendering the Tendering Director.

Internal : Sales Representative, Opportunity Leader, Intra Group Suppliers, Customer Project managers, Procurement, Logistics, Legal advisors, Risk Managers, Finance, Quality , Safety

External : Customers, Subcontractors.

4. Key Success Factors

• Team work spirit
• Customer focus
• Business oriented attitude
• Process and Tools compliance.

5. Performance measurement (KPI'S)

• Tendering Hit Rate
• Order Intake Target
• Time To Quote
• Process & Tools compliance
• Customer satisfaction (internal & external).

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Qualifications

Education and skills

Electrical, Mechanical or Industrial engineering degrees preferred

Trading background, with knowledge in Electrical distribution and Automation

Good communication skills

Adaptability and Team work oriented

Customer focused

A previous Commercial or Project Execution experience would be an advantage.

Foreign language : English required.

Qualifications - External

Education and skills

Electrical, Mechanical or Industrial engineering degrees preferred

Trading background, with knowledge in Electrical distribution and Automation

Good communication skills

Adaptability and Team work oriented

Customer focused

A previous Commercial or Project Execution experience would be an advantage.

Foreign language : English required.

#LI-WC1

Schedule: Full-time
Req: 009780