Site Reliability Engineer (Rustici) US, Franklin, Remote

The Site Reliability Engineer (SRE) at Rustici Software contributes to the success of the Site Reliability team in deploying, monitoring, and maintaining multiple large applications along with hundreds of customer environments hosted in AWS. The SRE is an individual contributor reporting to the Director of DevSecOps and will participate in an on-call rotation schedule.

Duties and Responsibilities

• Assist in the improvement of internal automation specifically through the use of “Infrastructure as Code” tools
• Assist in the maintenance of and addition of new features to the infrastructure control plane
• Act as the primary contact to monitor, troubleshoot, and resolve production issues as part of an on-call rotation of roughly one week per month to adhere to a 24/7/365 SLA
• Collaborate with the Director of DevSecOps as well as other members of the SRE team to explore, plan, and implement or improve the security posture, reliability, performance, and cost of hosted resources
• Collaborate with one or more product development teams on application development direction as relates to aspects of deployment and operational factors
• Collaborate with the members of the support and integration teams to assist with the support of customer environments as relates to deployment and operational factors
• Continuously improve knowledge of best practices in site reliability and technical skills related to security, automation, networking, and system operations

Skills and Experience

Experience

• Extensive experience of one or more Unix CLIs including tools such as zsh/bash, non-graphical text editor(s), git, and various other common shell utilities for system administration
• Extensive experience using AWS resources in the deployment of highly available web application platforms
• Experience with implementing Infrastructure as Code
• Experience with the application of security tools, controls, and policies
• Experience with CI/CD pipeline configuration and orchestration
• Experience with deployment and orchestration of containerized resources (Docker, Kubernetes, etc.)

Technical Background

• Broad knowledge of AWS resources including EC2, ECS, S3, RDS, CloudFront, Elasticache, SQS, Route53, ELB, Lambda, etc.
• Broad knowledge of DNS, CDNs, load balancers, web servers, application servers, databases (MySQL), and networking concepts like the basics of TCP/UDP, RFC 1918 subnets, and NAT
• Familiarity with Terraform, CloudFormation, Ansible or similar tools
• Familiarity with GitHub Actions, Jenkins, or other automated task management tools
• Familiarity with web application (HTML, CSS) development using contemporary frameworks in Java, Python, JavaScript/TypeScript, or similar particularly in extensible, scalable, performant, and secure implementations
• Familiarity with non-web based scripting language(s) such as Python, JavaScript (Node.js), Go, etc.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.