Skills Development Lead

Primary DetailsTime Type: Full time

Worker Type: Employee

Be a trusted business advisor for our partners to ensure the delivery of excellent customer outcomes and improved business performance

Skills Development Lead

• Insurance and retail discounts from Day 1
• Hybrid role – 3 days in office, 2 working from home.
• 18-week equal gender parental leave (with super)

The opportunity

Bring your workers compensation and training experience into this newly created position. Working with new starters and management, you will create uplift in the most crucial stages of someone’s career in workers compensation. 

Your new role

As a Skills Development Lead in our Nominal Insurance Business, you will play an integral role in the performance of new claims staff. Your role will be focussed on delivering on the job training for new claims staff as they join the business. Your role will include:
 

• Leading “buddy” style training focussing on achieving crucial activities of claims staff.
• Monitor training milestones for new starters and work collaboratively with them to identify and uplift performance areas.
• Work collaboratively with managers to report and monitor initial training period for new starters.
• Identify and implement continuous improvement strategies for performance based activities.

About you

With your extensive experience in workers compensation, you are ready for the next step in your career. You have a passion for seeing your industry improve and will draw on your experience in training to create uplift. More specifically you will bring:
 

• Experience in workers compensation and leading training or staff.
• Ability to develop and deliver training programs.
• Have a strategic and agile approach to training based on individual personalities.
• Ability to maintain and deliver reporting and feedback on training.
• Ability to collaborate with colleagues and stakeholders creating two-way feedback relationship.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. 

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. 

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. 

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. 

We believe this is our moment – what if it was yours too? 

Your career at QBE — let’s make it happen! 

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• The ability to maximise retirement savings through voluntary super contributions and company matching
• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
• Additional leave and support through QBE’s Family Domestic Violence First Responder Network
• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
   

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice
• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
• Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
• Family First accredited employer since 2021

Apply now

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]

Application Close Date: 04/10/2024 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.