Social Media Coordinator

Company Description

Overview
SPANX isn’t your average company. We revolutionized an industry by challenging the status quo and putting the customer first. You might know the story: our founder, Sara Blakely, who needed the right thing as a base layer to feel 100% in white pants, so she cut the legs off a pair of tights and Spanx was born. The spark of that origin is the fuel for our future. We grew up in shapewear. But we’ve graduated. For 25 years (yep, we're old enough to rent a car now), we've been experimenting, innovating, and occasionally banging our heads against the drawing board. And we will never stop obsessing about what women who are out there doing their thing deserve. Because we are those women. And we’re honored to create on behalf of us all. 

We make elevated essentials with confidence built in. Essentials for layering underneath or wearing out loud, for “just-between-us” and “where'd you get that?” For everything you've got planned (and don't). Because what you put on can change how you show up. And if its' not working for you, it's got no place in your closet. Or on your body. Creating items that’ll make you feel great is a matter of the heart—and the lab. In every Spanx product is technology we design and build to highlight, complement, and form your look, just the way you like it. SPANX design and technology help make sure what you see in the mirror reflects that feeling of feeling your best (you know the feeling?). We are a high-growth, innovative and ambitious company and we are embarking on an exciting trajectory of both digital and international expansion. 

About the role
Spanx is searching for a dynamic, motivated Brand Social Coordinator to help our organization achieve long-term sustainable growth on social platforms. In this role, you’ll support the Brand Social Team in executing and distributing brand-owned content, driving engagement for our social channels and contributing to brand-led content creator activations and mailers. A successful Brand Social Coordinator will be self-directed, detail-oriented, a problem solver and a team player, with a burning desire to contribute. We want your passion, your problem-solving skills – and your point-of-view.

The Brand Social Coordinator is responsible for maintaining community on social media channels and scheduling content across TikTok, Facebook, Instagram, Threads, X and Pinterest. This role will be accountable for scheduling, posting, tracking and engaging with all posts. Through social listening, this position will be the ear of the team: spotting trends, identifying consumer questions, and capturing insights to share with team so that we can react in a timely manner.

This position is best fit for those looking to either kickstart their career or venture into new beginnings!

This role is based in our NYC headquarters, requires weekly in office work Tuesday-Thursday, and reports into the Manager, Brand Social & Content Strategy.

Job Description

You’ll love it because you will…

• Assist in the day-to-day posting and scheduling of all social media activity by utilizing via Dash Hudson platform and monitor conversations by directly engaging with fans to gather insights.
• Actively streamline community management by engaging with fans on Instagram, Facebook, TikTok, Threads and X. This includes responding to post comments, interacting with tagged influencer photos, and responding to DMs. This role will work in conjunction with our CX Team to ensure full social coverage is met.
• Actively contribute to pitching and executing short-form TikTok content based on trends and product launch needs.
• Assist in the organic gifting process from research stage to execution, including outreach, product selection, fulfilling gratis requests, tracking posts and following up with creators.
• Actively researches and pitches new influencers to gift product to during new-launch campaigns and on-going initiatives.
• Organize and distribute brand social content to adjacent teams that can be used for paid initiatives, site, email and sms needs. This also includes uploading content to Sharepoint and managing expiration dates.
• Collaborates with Social Media Specialist and graphic designer for brand-led content to support integrated marketing calendar moments and site promotions.
• Create monthly launch linesheets to distribute across team and external partners for product focuses and selection processes.
• Manage the creation and ongoing updates of weekly and monthly ad hoc reports, including competitive analysis, monthly summaries, and social insights, in collaboration with the Social Media Strategist.
• Completes admin tasks, including managing invoices, submitting gratis forms and organizing product closet.

Qualifications

We require…

• Bachelor’s Degree in Marketing, PR/Communications or Journalism Major
• 1-2 years of professional experience in social media platforms, including TikTok, Instagram and Pinterest. Internships included!
• Familiarity with Microsoft Suite Applications, including Outlook, Word and PowerPoint (not required, but preferred!)
• Ability to coordinate and to have direct responsibility over a specific set of tasks related to Community Management.
• Experience working with analytics and scheduling platforms, such as Dash Hudson 
• Creative, out-of-the-box thinker with a pulse on ever-changing social trends and pop culture
• Ability to work in a fast-paced environment while meeting strict deadlines and flexibility to handle various tasks
• Highly organized self-starter who can manage multiple projects each quarter
• Maintain a collaborative spirit working with cross-functional teams on a daily basis

Additional Information

Spanx is proud of our continued Progressive People Practices…

• Company Healthcare Plan: $0.00 out of pocket (Employee only benefit)
  Fertility testing and treatment are included in Spanx’s medical plans, even without the diagnosis of infertility. 
• Parental Leave Policy: Primary caregiver receives 16 weeks AND will have the option to work a half-time schedule (20 hours per week) for up to four additional weeks with full-time (40 hours per week) pay.
• Mental Health Days: 10 days
• 401K: Matched up to 4% with immediate vesting.
• PTO & Company Holidays: PLUS two full weeks of companywide closures (one in the Spring; one between Christmas and NYE)
• Flex Friday: Year-round half day Fridays!