Software Delivery Consultant - Belgium

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Typical Activities

• Consult with customers to understand their business and technical goals
• Define and deliver education sessions
• Install, configure, and troubleshoot Dynatrace products in Production, Test and Development environments
• Serve as subject matter expert on Dynatrace APM techniques and best practices
• Identify key “Business Modeling” integration opportunities, especially around reporting, alerting, dashboards, SLAs, etc.
• Analyze performance data and assist with performance troubleshooting / tuning of customer applications, architecture, and practices
• Build relationships that support the successful adoption and integration of Dynatrace APM products throughout the application lifecycle

Required Skills And Experience

• Fluent in French and English
• Located in or within commuting distance from posted job location
• Programming experience in an enterprise application development environment is an advantage. This is not a developer position, but knowledge in enterprise application development is desirable.
• Understanding of code- and container-level performance tuning, CI/CD process, troubleshooting, and architecture best practices in multi-tier. container and cloud-based applications
• Inherent and proven problem-solving nature, with an engaged, self-motivated, can-do attitude
• Demonstrated experience with data visualization via charts and dashboards, including appropriate use of granular and aggregate data
• Excellent presentation skills and an ability to adapt to the audience “on the fly”
• Excellent verbal and written communication skills and attention to detail; comfortable with people from the development labs to the executive offices

Desirable Skills And Experience

• Undergraduate or graduate degree in Computer Science, Computer Engineering, or a related technical discipline
• Previous Dynatrace experience, or experience with another application monitoring tool
• Consulting Experience
• Multilingual is a advantage (French, Italian, English, Spanish, German, Dutch)