Software Developer

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
Senior z/OS Infrastructure Performance
customer engagement consulting activities for the for z/OS performance analysis
software solutions. The particular roles and responsibilities will vary depending on
the individual’s skills and the business requirements at any particular time.
Key Responsibilities:

• In support of sales cycles: Conduct technical aspects of discovery calls
• conduct software demonstrations lead technical aspects of software Proof of
• Concepts support all technical aspects of the pre-sales processes.
• Support the data collection process and/or installation of software for onsite
• or SaaS implementations.
• Provide technical account ownership to assigned accounts support all
• technical aspects of the account.
• Provide performance analysis of z/OS Systems DB2 CICS MQ WAS TCP/IP
• Disk Replication or Tape.
• Consult with assigned prospects and customers to determine performance
• requirements processes analysis make recommendations etc.
• Work with the development teams to communicate assigned customer and
• prospect requirements.
• Provide level 2-3 product technical support for assigned customers as
• needed.
• Provide technical marketing content as assigned such as white papers
• webinars and technical blogs.
• Pro-actively identify potential performance issues.
• Identify z/OS Systems efficiency opportunities as required per contract.
• Develop remediation plans to address performance issues.
• Train customers on products and performance best practices.
• Create product installation guides white papers and contribute to technical
• blogs.
• Work with the larger team to creatively solve technical and process related
• challenges in support of customer requirements.
• Required Skills and Qualifications:
• Bachelor’s degree in Computer Science or related field of study.
• 10+ years of experience with performance analysis using RMF and SMF data
• for key areas of the z/OS infrastructure.
• Knowledge of RMF and SMF performance record types and data collection
• processes.
• Knowledge of z/OS Systems Disk Tape Network TCP/IP z/OS Connect MQ
• DB2 CICS.
• Excellent written and oral communication including effective listening
• problem solving deductive and inductive reasoning and customer service.
• Familiarity with cloud cloud applications and service providers (e.g. IBM
• Cloud AWS Azure GCP) is desired.
• Experience installing software on Windows and Linux systems is also desired.
• Experience with relational (MS SQL IBM DB2 or Redis) is required and other
• NoSQL databases is desired.

Required Technical and Professional Expertise

• Bachelor’s or Master’s degree in Computer Science Engineering or related field.
• Strong proficiency in C/C++ programming and a solid grasp of software development principles. • Expertise in optimizing applications for Windows and Linux environments with a strong understanding of operating system fundamentals.
• Deep Knowledge multi-threading multi-processing and synchronization techniques for efficient parallelization and optimization.
• Understanding of network programming processing data streams and adherence to security best practices.
• Extensive experience with SCM tools particularly Git and GitHub and familiarity with branching strategies and workflows.
• Demonstrated knowledge of DevOps practices including but not limited to CI/CD pipelines version control automated testing and configuration management.
• Familiarity with .NET framework .NET Core ASP.NET Entity Framework and other related technologies.
• Proficient in database technologies especially MS SQL Server DB2 NoSQL in memory databases with knowledge of database design development and optimization.
• Hands-on experience with automated testing frameworks and a commitment to maintaining high code quality through automated tests.
• Excellent problem-solving abilities and the capacity to work in a fast-paced and dynamic environment.
• Effective communication and teamwork skills.

Preferred Technical and Professional Expertise

• Experience with containerization technologies (Docker Kubernetes).
• Familiarity with cloud services (IBM Cloud AWS Azure Google Cloud) and their respective management tools.
• Understanding of TCP/IP UDP and S3 protocol for fast data transfer over network.