Software Development Manager , III, Amazon Key

At Amazon Key, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical access problems for our B2C and B2B customers. As an SDM III on the Amazon Key team, you would be responsible for the Platform services supporting various programs. You would also be responsible for influencing the product to include scalable engineering architecture on which all products are built. Additionally, you would be in charge of career progression, mentoring, and coaching of engineers. This role involves working alongside multiple teams within Amazon Key and Ring. Key job responsibilities • Working with product, hardware, TPM, and development teams to understand product vision and requirements • You independently manage a team of SDEs. You hire the right mix of SDEs to accomplish team goals. You are able to assess SDE performance. You are able to hire, develop and promote SDEs. • You define the strategic vision for your team, partnering effectively with customers and stakeholders. • You are independent in decision-making. You define clear goals and objectives. • Your team has an effective development process and consistently delivers software with minimal defects and system disruption. • You proactively identify risks and bring them to the attention of your manager, customers, and stakeholders with plans for mitigation before they become roadblocks. • You communicate ideas effectively, both verbally and in writing, to all types of audiences. • You work successfully with customers, leaders, and other engineering teams. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (influence and build consensus). A day in the life A day in the life of an SDM III at Amazon Key involves leading engineering teams, architecting platform solutions, reviewing technical designs, mentoring team members, and collaborating with stakeholders to drive innovative access management solutions. About the team Amazon Key is a globally dispersed team driving catered access solutions in both a B2B and B2C landscape. Our organizational makeup is comprised of hardware and software engineers, product management, customer success, sales, marketing, and BI. Our team dynamic is true to the Day One Culture of Amazon, and every day is an opportunity for innovation. BASIC QUALIFICATIONS • 5+ years of engineering team management experience • 7+ years of working directly within engineering teams experience • 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience • 8+ years of leading the definition and development of multi tier web services experience • Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations • Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS • Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy • Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.