Software Engineer - Salesforce DevOps

Department:Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary • Design, write program code, test, document, and implement functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Respond to production problems and implement immediate resolution efforts across technology areas. • This role will work to support our Southwest Business Teams in order to automate and manage Salesforce deployment processes using GitLab and CI/CD pipelines. They streamline workflows, ensure efficient deployments, and maintain the health of Salesforce environments. Additional Details • This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming. • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities • Apply knowledge and skills of software development and testing effectively to solve a range of problems • Work alongside other engineers on the team to elevate technology and consistently apply best practices • Collaborate closely with customers and cross-functional departments to communicate project statuses and proposals • Document each aspect of a system or application as a reference for future upgrades and maintenance • Determine and assess the needs of the user and then create software to meet the requirements • Identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills • Work in an agile environment to deliver high-quality software • Prepare and install solutions by determining and designing system specifications, standards, and programming • Mentor junior members on the team • Improve and expand technical capabilities by continuing their education thru reading, workshops, conferences, and/or communities of practice • May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities • Intermediate knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience • Ability to demonstrate consistent knowledge application, skills of software development, and testing to solve a range of problems • Intermediate knowledge of at least one required programming language • Ability to partner, communicate, and negotiate with various Technology or partner Teams • Ability to analyze and manage large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations • Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work • Ability to mentor others to do the same • Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences Education • Required: High School Diploma or GED • Required: Bachelor's Degree or equivalent work experience; BS, Business, Engineering, Computer Science, or Information Systems, or equivalent formal training Experience • Required: Intermediate-level experience, fully functioning broad knowledge in software engineering Licensing/Certification • N/A Physical Abilities • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time • Ability to communicate and interact with others in the English language to meet the demands of the job • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 • Must be at least 18 years of age • Must be able to comply with Company attendance standards as described in established guidelines Pay & Benefits: Competitive market salary from $110,900 per year to $123,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love: • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets) • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits • Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 07/14/2025