Software Operations Analyst - Remote

Job Description

Convey Health Solutions is seeking a Data Operations Analyst who understands client portfolio regarding business, data knowledge, and end-to-end processes. Collaborates with implementation and operations teams to identify and resolve bugs. Completes processing and validations within a timely manner for each client. Maintains process documentation for cross-functional reference.

DUTIES AND RESPONSIBILITIES

• Delivers monthly subscription client results timely and accurately for all Pareto products and markets.
• Analyzes data received from clients and performs basic testing and data validation to confirm requirements have been met.
• Performs QC and publishing of client facing tableau dashboards and understands the business value for our clients.
• Maintains client portfolio documentation of all business rules and data details - schemas, rules, exceptions, etc.
• Maintains Jira tasks to reflect progress on all monthly client deliverables and other tasks as assigned.
• Supports product scrum team with QA/QC/UAT for all risk adjustment model deployments.
• Assists with defect management resolution for ingestion, data processing and validation jobs.
• Performs annual processing updates and other maintenance activities to ensure accurate results.
• Produces client facing validation reports as part of monthly client delivery.
• Serves as a subject matter expert for risk adjustment data processing and solution outputs.
• On call schedule possible after work hours and weekends.

EDUCATION AND EXPERIENCE

• BA or BS in data analytics, information systems, or other related degrees.
• Minimum of 2 years' experience in a role responsible for QA/Testing/Data Validation/Data Processing/DBA or technical process improvement.
• Minimum of 1 years' experience working with healthcare data such as medical claims, pharmacy claims, membership, or provider data.
• Experience using SQL and PySpark.
• Experience using Python is a plus.
• Experience working with large datasets.
• Experience with Tableau dashboards and the publishing process.

About Us

Convey Health Solutions manages a myriad of administrative needs and make it easier for health plans to operate and provide valuable experiences for their members. How so? We focus on building specific technologies and services that uniquely meet the needs of government-sponsored health plans.