Solution Engineer - Mid-Market

AppFolio • Santa Barbara, CA

Company

AppFolio

Location

Santa Barbara, CA

Type

Full Time

Job Description

Hi, We’re AppFolio
We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.
As a Solution Engineer - Mid-Market, you work closely and enable our Mid-Market sales teams with a variety of internal strategy and customer-focused services to assist in achieving bookings goals. This role requires you to be a subject matter expert in this technical selling role working closely with AppFolio Property Manager leadership making decisions that will impact the Property Management Industry. 

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You will be responsible for technical aspects of proposed solutions working in close partnership with our APM Sales team. You will drive sales with technical acumen, product expertise, product demonstrations, sales ability and a superior customer focus. SE’s participate as part of the sales team to achieve or exceed revenue targets. 
 
Your impact
  • Drives new opportunities and assists the sales team in closing deals by managing the technical aspects in all of the sales cycle from discovery to due diligence.
  • Work cross-functionally across product development, engineering, services, and marketing teams to penetrate a new AppFolio market.
  • Leverage product knowledge to provide technical expertise to the sales team and customers.
  • Conduct customer needs analyses and assist in overcoming objections and problem solving.
  • Technical sales presentations; product demonstrations; and product proof of concepts, focusing on value the product brings to the customer.
  • Participate in customer facing meeting events such as Trade-Shows and Meet-Ups.
  • Work directly with the sales leadership team to assist reps on best practices as needed. 
 
Qualifications 
  • Experience selling, demonstrating, supporting, implementing or working closely with SaaS applications.
  • The ability to build extraordinary relationships with customers, team members and cross-functionally with Marketing, Sales Operations and Product Teams.
  • A passion for customer satisfaction, an affinity for details and possesses a record of independent action. 
  • Focused on value: Foundational understanding of software sales and the role of an SE
  • Ability to Build Strong Partnerships: with Sales reps, Product team, and Customer Success
  • Team Player
  • Curious Minded: about technology and business process/pain/goals
  • Ability to diagnose prospect needs and build relationships through value-based approach
  • Ability to uncover business requirements, analyze and understand customer systems and problems, and deliver solutions to clients
 
Must have
  • 4+ years of direct, hands-on technical software experience in a customer-facing role as a Sales Solution Engineer
  • PropTech Industry experience strongly preferred
  • Strong Communication/Presentation Skills
  • Understands competitive positioning
  • High level of exposure to complex sales cycles
  • Accounting understanding preferred
  • Thrives in fast paced environment
  • Experience with Salesforce, PowerPoint, Excel, Zoom, Google Docs
  • Up to 20% travel
Compensation & Benefits
The base salary/hourly wage that we reasonably expect to pay for this role is: $68,800-$86,000
The actual base salary wage for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc. 
Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.
We accept applications on an ongoing basis.  
#LI-OG1
#LI-Hybrid
 
Apply Now

Date Posted

12/20/2024

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