Solutions Engineer

Labelbox • East Bay

Company

Labelbox

Location

East Bay

Type

Full Time

Job Description

Labelbox is the data factory for generative AI, providing the highest quality training data for frontier and task-specific models. Labelbox’s comprehensive platform combines on-demand labeling services with the industry-leading data labeling platform. The Boost labeling service is powered by the Alignerr community of highly-educated experts, who span all major languages and a diverse range of advanced subjects. They are available on-demand to rapidly generate new data for supervised fine-tuning, RLHF, and more. Labelbox’s software-first approach delivers unmatched control and transparency into the labeling process, leading to the generation of high-quality, consistent data at scale.

Labelbox is backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures, Databricks Ventures, and Kleiner Perkins. Our customers include Fortune 500 enterprises and leading AI labs.


Your Day to Day

  • Improve customers' experience by providing technical support, sharing best practices, leading technical discussion, discovering use cases, delivering product demos and proof of concept to show the value of Labelbox.

  • Build trust and establish relationships with the customer teams, helping them realize value from Labelbox, and working backwards from optimal customer experience.

  • Engage with Product teams to guide them through customer requests and provide input to the roadmap.

  • Become an expert in Labelbox, and related partner products, as customers will seek your advice and expertise.

About You

  • Technical Bachelor's degree (Computer Science, Engineering, Mathematics).
  • 4+ years of experience in a customer facing technical role.

  • Proficiency in Python.

  • Experience with Hugging Face or AI model training, data warehouses, APIs.

  • Experience using Cloud Infrastructure with GCP, AWS, or Azure.

  • Understanding of the language and technical stacks of ML/infra engineers and data scientists.

  • Curiosity and a commitment to lifelong learning as technical stacks evolve continuously.

  • Strong presentation and communication skills, both verbal and writing,

  • Entrepreneurial and problem-solving mindset.

Labelbox strives to ensure pay parity across the organization and discuss compensation transparently.  The expected annual base salary range for United States-based candidates is below. This range is not inclusive of any potential equity packages or additional benefits. Exact compensation varies based on a variety of factors, including skills and competencies, experience, and geographical location.

Annual base salary range

$130,000—$150,000 USD

Excel in a remote-friendly hybrid model.

We are dedicated to achieving excellence and recognize the importance of bringing our talented team together. While we continue to embrace remote work, we have transitioned to a hybrid model with a focus on nurturing collaboration and connection within our dedicated tech hubs in the San Francisco Bay Area, New York City Metro Area, and Wrocław, Poland. We encourage asynchronous communication, autonomy, and ownership of tasks, with the added convenience of hub-based gatherings.

Your Personal Data Privacy: Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s Job Applicant Privacy notice.

Any emails from Labelbox team members will originate from a @labelbox.com email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications.

Apply Now

Date Posted

12/23/2024

Views

0

Back to Job Listings ❤️Add To Job List Company Info View Company Reviews
Positive
Subjectivity Score: 0.9

Similar Jobs

GenAI Solutions Architect, AGS North America Startups - Amazon Web Services, Inc.

Views in the last 30 days - 0

Develop startup specific technical content such as blog posts sample code and solutions to assist customers solve technical problems and reduce timeto...

View Details

Electrical Field Service Technician/Engineer - Up to 15K Sign-on Bonus based on Relevant Experience - Linde

Views in the last 30 days - 0

Candidate must have experience with Electrical industrial maintenance as a field service engineerrepresentativetechnician electrician power distributi...

View Details

Customer Enrollment Associate - Confidential

Views in the last 30 days - 0

Provide outstanding customer service and maintain accurate records of sales to ensure smooth installation and followup processes

View Details

Security Officer - Full Time Nights - Houston Methodist Clear Lake Hospital

Views in the last 30 days - 0

Security Officer state license Security Officer NonCommissioned submission of application within 14 days of hire date and obtained within one year of

View Details

Manager of Environmental Services (Housekeeping) - Houston Methodist Clear Lake Hospital

Views in the last 30 days - 0

Two years of progressively responsible leadership experience within applicable field OR May consider HM employee with one year of experience within ap...

View Details

GenAI Solutions Architect, AGS North America Startups - Amazon

Views in the last 30 days - 0

Develop startup specific technical content such as blog posts sample code and solutions to assist customers solve technical problems and reduce timeto...

View Details