Specialist, Key Account Management

Company Description

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

Responsibilities
 Develop and maintain strong relationships with vendors. Serve as the primary point of
contact for assigned accounts, ensuring timely and successful delivery of our solutions
according to customer needs.
 Ensure vendors to participate on weekly campaigns, mega campaigns as well as month
long product wise deals.
 Identify opportunities for growth within existing accounts and develop strategies to
expand the business.
 Collaborate with internal teams (e.g., operations, marketing, product development) to
ensure seamless service delivery.
 Educate vendors on new products and features, driving adoption and utilization.
 Proactively identify and address any issues or challenges faced by vendors. Act as a
liaison between vendors and internal teams to resolve issues quickly and effectively.
 Prepare regular reports on account status, including sales metrics, vendors feedback,
and market analysis.
 Revive inactive vendors to ongoing partnership by contract negotiation or by solving the
issue.

Qualifications

 The candidate is required to have a BBA degree in any field of study.
 Minimum 2 years of experience, preferably in FMCG, e-commerce, key account
management, sales.
 Strong communication skills and an assertive approach to negotiations.
 Innovative thinking and strategic mindset for effective business development.
 Results-driven mentality with a focus on business outcomes and strategic
planning

Additional Information

What we offer

• An extra steep learning curve.
• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A vibrant and international team committed to diversity and inclusion.
• Regular company and team events.
• Responsibility from day one in a fast-growing and global company.
• Other benefits include health insurance and learning and development opportunities!