SQL Database Administrator

As passionate about our people as we are about our mission.

What We’re All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Q2 is seeking a SQL Database Administrator to join the Database Operations Team. This team is responsible for the operation and delivery of Q2’s customer facing Software as a Service (SaaS) and custom hosting products. This position will be responsible for performing daily operational processes and troubleshooting events, as well as fulfilling customer requests for database services.

This is an excellent role for someone that has some database experience and is looking to advance their career by working alongside talented and experienced database engineers. We're looking for someone that is passionate about databases and is looking to grow.

RESPONSIBILITIES: 

• Perform monitoring, administration, repair and maintenance of the SQL databases within the customer hosted environments.

• Actively contribute to the configuration, layout and performance tuning of the production infrastructure.

• Respond to service requests and troubleshoot issues as needed .

• Assist with customer implementations and upgrades.

• Support requests for unscheduled Database backups and restores. 

• Attend and actively participate in weekly meetings. 

• Participate in rotating 24x7 “on call” support coverage for data center related issues.

• Perform maintenance related activities during scheduled weekend maintenance windows.  

• Create and update existing documentation of processes and procedures in support of administration tasks. 

• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.

• Participate in capacity management, expansion and growth planning.

EXPERIENCE AND KNOWLEDGE: 

• 3 – 5 years’ experience as a DBA of Microsoft SQL Server in a 24/7 production environment including backup recovery, replication, high availability, designing and managing schema, monitoring diagnosing and optimizing database performance 

• Ability to detect and troubleshoot database-related CPU, memory, I/O, disk space, and other resource contention issues.

• Working knowledge of SQL and Windows.

• Knowledge of AWS and Azure a plus.

• Must be able to exercise judgment within defined procedures to determine appropriate action. 

• Must have strong organizational and multi-tasking skills to prioritize workload in a fast paced environment.

• Familiarity with Agile Development Practices. 

• Knowledge of high availability and disaster recovery solutions.

• Bachelor’s degree in Computer Science or equivalent. 

• Certifications or an interest in pursuing certification is a plus. 

Health & Wellness

• Hybrid & Remote Work Opportunities

• Flexible Time Off

• Career Development & Mentoring Programs

• Generous Retirement Benefit Plans, including a company-matching HSA program.

• Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents

• Community Volunteering & Company Philanthropy Programs

• Employee Peer Recognition Programs – “You Earned it”

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Code2College, and YearUp, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.