Sr. HRIS Analyst, Workday Support (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:
CrowdStrike's HRIS team is scaling to meet the needs of our rapidly growing company, and we need skilled problem-solvers to help our stakeholders drive business value within Workday. This role includes a high bar for providing outstanding customer service through tier-3 Workday support & enhancements.

What You'll Do:

• Configure business processes, notifications, and alerts to specified requirements in partnership with the HR Services, HR Business Partners, & Talent Operations teams
• Be responsible for configuration, testing, and deployment of Workday enhancements in Workday modules such as HCM, Recruiting, Absence, & Time Tracking
• Troubleshoot and resolve complex issues and defects with exceptional customer service
• Document internal HRIS processes and procedures to ensure system data integrity by using audit scripts and other controls
• Support stakeholder inquiries, monitor integrations, configure security, and develop and support functional reports
• Perform first-line troubleshooting of integration issues and escalate to Workday Integrations team as needed
• Utilize analytical and technical skills to translate and analyze business needs and convert them to requirements, driving projects, configuring and testing the system, and delivering effective results
• Ensure integrations are operating as expected and create/run EIBs as applicable
• Ensure data completeness and accuracy to provide confidence in downstream reporting mechanisms and dashboards
• Leverage project management and change management best practices
• Support the Workday Semi-Annual Upgrade and engage in testing and adoption of delivered enhancements
• Continually increase personal knowledge and maintain individual development through training and research

What You'll Need

• BA/BS or equivalent with 5+ years HR technology experience in a global, fast-paced environment with an emphasis on high quality and creative solutions.
• Functional configuration expertise in Workday HCM & Recruiting - knowledge of other areas such as Absence, Time Tracking, or Integrations a plus
• Strong background in customer support, including adherence to SLAs & documentation of SOPs
• Experience configuring Workday business processes, notifications, alerts, organization hierarchies, custom reports, & calculated fields
• Experience administering role & user based security in Workday
• Functional knowledge of general HCM data management, technical knowledge of EIB data loads and data delivery, and experience with standard testing procedures.
• A background in developing and supporting complex calculated fields, and experience developing and supporting complex eligibility, validation, and condition rules.

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Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
• Competitive vacation and flexible working arrangements
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Access to CrowdStrike University, LinkedIn Learning and Jhanna
• Offices with stocked kitchens when you need to fuel innovation and collaboration
• Birthday time-off in your local country
• Work with people who are passionate in our mission and Great Place to Work certified across the globe

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.