Sr. Onboarding Program Manager

About Vercel:

At Vercel, our mission is to enable developers to create at the moment of inspiration. We are the platform for frontend developers, creating tools millions of developers use every day. By unlocking developer potential through the use of open-source tools such as Next.js, React, Svelte, and Turborepo, we enable developers to go from idea to global application in seconds.

As a globally distributed company, we take pride in our ability to work across time zones and continents, fostering collaboration and innovation. Our offices in San Francisco and New York City serve as hubs for our teams to come together and develop the tools that empower our users. By joining Vercel, you’ll be part of a team that is deeply committed to open-source technologies and dedicated to shaping the future of web development.

 About the Role:

As a Sr Onboarding Program Manager at Vercel, you are responsible for the entire company onboarding experience (before and after hiring new employees) for all new hires across the globe. 

You will deliver a world-class Onboarding Program with best in class service using cutting-edge learning tools and solutions in partnership with other members of the L&D function, as well as our functional enablement teams. You will partner with senior People leaders, our executive team, HR Business partners, enablement teams and influence leaders to optimize our resources and integrate our company-wide onboarding with departmental practices to set new hires up for success in their first 90 days. Measuring the effectiveness of your program plays an integral part of it. 

You will serve as the "New Hire's Host" for all Vercelians. You will ensure new hires get a warm welcome while also experiencing a smooth transition through the entire onboarding process as they move into their roles.

We are looking for an energetic, detailed-oriented, people-centric, collaborative, self-starting, growth-minded, entrepreneurial-minded, humble person who can conceptualize when needed, but also find it meaningful to connect with new hires regularly and build community within Vercel.

This role is for you if you are obsessed with company culture, connecting with people, and find it gratifying to ensure people have what they need to succeed in their role when they start at a new company

 What You Will Do:

• Take full ownership of building and driving the employee onboarding program (and process) from offer signed through hand-off to their departments and measure its effectiveness. 
• Coordinate and communicate with recruiters, hiring managers, and trainers to ensure all parties are on the same page leading up to the new employee's first day.
• Liaise with the executive team, senior HR leaders and cross functional enablement team leaders to ensure the overall onboarding approach is in line with the broader business strategy.
• Develop the people manager new hire population with the skills and attributes to lead the business the Vercel way.
• Act as a consultant to new employees.
• Maintain and iterate on these onboarding programs as we scale and grow as a company.
• Help us establish and enforce how employees should show up as new employees of Vercel by breaking down our norms, values, and more.
• Identify and drive synergies across business functions.
• Maintain and iterate on these onboarding programs as we scale and grow as a company.
• Dream big and pursue it relentlessly!

About You:

• Master's or Bachelor Degree in one or more of the following: Education/Professional Education and Training; HR/Human Resource Development; Organizational Development
• 5-8 years of professional expertise backed by substantial experience in L&D and Onboarding (Training & Development), ideally in a global role and within the tech industry.
• Deep understanding of building better-practices and navigating trends around onboarding and learning initiatives.
• Strong facilitation and training skills with evidence of effective application across global contexts and culture.
• Expertise in building onboarding programs, in particular utilizing a competency based approach to staff skill building. (e.g. must demonstrate personal expertise in several of the following: learning strategy, needs analysis, program design, curriculum design, instructional design, learning evaluation, e-learning, facilitation, competency design, competency assessment).
• Ability to evaluate and research training options and alternatives.
• Take pride in connecting with new hires and helping them get established in a company.
• Are obsessed with creating meaningful experiences in remote cultures.
• Have a storytelling mindset.
• Have the ability to self-start, be self-motivated, and balance the complexities of working in a fast-paced environment where we ship iteratively but have an eye towards scale.
• You love being a positive culture steward.
• Proficient in various technology stacks.

Benefits:

• Competitive compensation and stock options
• Inclusive Healthcare Package
• Flexible working style - 100% remote, with teammates located throughout the globe
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
• Unlimited PTO - 4 weeks recommended per year. Take time when you need it.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

The San Francisco, CA base pay range for this role is $138,000.00 - $193,000.00.  This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be  adjusted based on employee location.  The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.